Dev Tracker

Gold Transfer Changes

in Dev Tracker

Posted by: Chris Cleary

Chris Cleary

Game Security Lead

Cleary’s data suggests that only a few thousand players transfer 500 gold or more per week via email. It also suggests that many more are involved in buying black market gold or selling off assets from stolen accounts. This change, therefore, should protect many more people than it inconveniences. We should all be happy about that aspect.

There are two issues with the solution that are not covered by Cleary’s post:

  • How many people withdraw 500g or more from guild banks in a week? I suspect the fraction is much larger than stated, if only because I know lots of people that add/subtract a few 100g every few days; I know very few who have 500g at any given time.
  • How about guild leaders managing lotteries, donations to guilds moving from other servers, or otherwise pooling guild assets?

I’ll go ahead and pitch in on these 2 points, as they seem to be the most prevalent in the discussion so far.

On the first point about guild bank withdraws.

Yes, this will impact players with personal Guild Banks storing gold. However, a majority of players here are talking about personal guild banks for storage of wealth. These are basically the same as storing gold in the old personal bank. While there some benefits to doing this, the account wallet was implemented to be a single storage point for an account. On a single account basis, this does not impact anyone’s ability to move your gold unless you still have a large quantity of gold sitting in your guild bank as of today.

When multiple personal accounts are taken into account, this has a much larger impact on the ability to move wealth between accounts. This is just going to be an unfortunate side effect of clamping down on large wealth movements, and if you have multiple personal accounts, there are many different ways to store and transfer wealth between your accounts.

On to the second point about lotteries/donations/pooling assets.

There are plenty of workarounds that can be done for almost all of these situations that are being brought up. None of these situations are actually prevented by implementing the gold restriction, they are simply slowed down. Gold transfer does not need to be performed by one person/account for guild matters, as almost all guilds that are doing these activities have a guild officer core they can rely on.

There will always be cases where multiple of thousands of gold need to be moved, just plan ahead for those events. That being said, donations of gold are probably no longer the best means of transfering wealth between guild members if you are trying to move large quantities of wealth.

Evil Never Sleeps // Professor of Bearbow Math @ Tyria State // @Shazbawt

(edited by Chris Cleary.8017)

Won match -> Get Loss & 3 Minuspoints???

in Dev Tracker

Posted by: Evan Lesh

Evan Lesh

PvP Gameplay Programmer

Only people who disconnect get desertions. Their teammates will get get a win or a forfeit.

Update: 4/5 players on the winning team had desertions.

If you are partied with the deserting player, you too get a desertion. That is why he is asking. He was not the one that disconnected, but his friend in his party did. Must have been in a party of 4 if they all received desertion status. Their 5th solo Q’er was unaffected because he was not in party.

This is true. It was a 4/1 split and all 4 party members got a desertion. I will have to loop in other people as this was not something I was involved in!

Gameplay Programmer (sPvP)
In-game (Stormbluff Isle): Bluxgore, Xilz, Ivo

Personal Story An Apple a Day not progressing

in Dev Tracker

Posted by: Jeffrey Vaughn

Jeffrey Vaughn

Content Designer

I’m bugging the programmers to see if today’s update changed something that’s broken “defeat X foes” objectives, since there appear to be multiple broken story steps today that haven’t been changed in ages.

Won match -> Get Loss & 3 Minuspoints???

in Dev Tracker

Posted by: Evan Lesh

Evan Lesh

PvP Gameplay Programmer

Only people who disconnect get desertions. Their teammates will get get a win or a forfeit.

Update: 4/5 players on the winning team had desertions.

Gameplay Programmer (sPvP)
In-game (Stormbluff Isle): Bluxgore, Xilz, Ivo

(edited by Evan Lesh.3295)

Won match -> Get Loss & 3 Minuspoints???

in Dev Tracker

Posted by: Evan Lesh

Evan Lesh

PvP Gameplay Programmer

The 29/3/15 1:48 CET Update EUleaderboard

Like I said, I actually noticed this just because I only did that 1 match

I found the match. Looks like you had an 80% change of winning (the highest odds bracket) and you deserted (by disconnecting) so the game was considered a loss for you resulting in -3 points.

Gameplay Programmer (sPvP)
In-game (Stormbluff Isle): Bluxgore, Xilz, Ivo

Personal Story Restoration update

in Dev Tracker

Posted by: BobbyStein

BobbyStein

Guild Wars 2 Lead Writer

“Please note that the core gameplay and structure of this story instance has not been changed—the difficulty has been adjusted to allow for solo play and will therefore be more accessible for players.”

^ Does that mean I can solo the dungeon now but I cannot open that first gate alone? Or did they change the gate? (Right now it needs 2 people to step on the plates to open it).

The entire instance, including this part, will be soloable. You will only have to step on one plate to open the gate.

Personal Story An Apple a Day not progressing

in Dev Tracker

Posted by: Jeffrey Vaughn

Jeffrey Vaughn

Content Designer

Were either of you grouped with other players, or were you running the instance solo? My first guess would be it’s not scaling correctly. (The objective wants you to kill X+scale soldiers, but it’s only spawning X soldiers.)

Leaderboards...

in Dev Tracker

Posted by: Evan Lesh

Evan Lesh

PvP Gameplay Programmer

If you only gain a point for winning and lose a point for losing, everyone will be sorted by their win percentage. This means anyone with <50% win rate would never advance. (Unless I misunderstood you)

This is one reason we have the odds-of-winning based point matrix to ensure even matches help you climb, and you don’t fall for uneven matches.

Gameplay Programmer (sPvP)
In-game (Stormbluff Isle): Bluxgore, Xilz, Ivo

Game Update Notes - 31 March 2015

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

NEW FEATURES AND CONTENT

  • Moved the Player vs. Player guide up into Level 3 Rewards.

BALANCE, BUG-FIXING, POLISH
General

  • Fixed a bug that delayed damage from falling.
  • Fixed an issue that caused the camera position to snap when it was used with a horizontal or vertical offset.
  • Fixed an issue that decreased the size of the loading-screen art.
  • Fixed an issue that prevented the field of view from resetting to the specified value when loading a map.
  • Fixed bug in which text appeared green in chat bubbles created by player chat.
  • Fixed a bug that could result in characters permanently keeping stealth on death.

Items

  • Rings of the Sun-God sold by Qoetl in Sparkfly Fen are now rings.
  • Plant Dog Transformations now correctly change characters into plant dogs.
  • Fixed a bug that prevented the first tier of spear, harpoon gun, and trident recipes from being discoverable.
  • Runes of the Adventurer now use the correct icon in PvP.

Profession Skills
Guardian

  • Flashing Blade: This ability is no longer able to be used in midair.
  • Elite Focus: Updated the facts of this trait to indicate the correct stability duration and interval of application.

Necromancer

  • Vampiric Rituals: This trait no longer triggers on siege doors.
  • Foot in the Grave: This trait will now allow the necromancer to break stuns when entering death shroud.

Structured Player vs. Player

  • Fixed a bug that prevented the Silverwastes Reward Track from being set as the active reward track.
  • Fixed a bug in which using /join on a player queued for PvP with a party would remove the party from the queue.

BLACK LION TRADING COMPANY GEM STORE
New Items and Promotions

  • The Aviator Quaggan Mail Carrier is now available in the Upgrades category of the Gem Store for 500 gems.
  • The Mad Scientist’s Harvesting Tool is now available in the Special category of the Gem Store for 1000 gems.

Improvements
Black Lion Chests have received the following updates:

  • The drop rate of Black Lion Claim Ticket Scraps has been increased.
  • The drop rate of Teleport to Friend items has been increased.
  • Toxic Dye Kits, Deathly Dye Kits, Metallurgic Dye Kits, and Taimi’s Dye Kits have been removed.
  • The Mini Super Monkey, Mini Super Spider, Mini Super Bee Dog, Mini Super Yeti, Mini Super Raccoon, and Mini Super Banana have been added as rare drops.
  • Glint’s Winter Dye Kits, Shadow Dye Kits and Crimson Lion Dye Kits have been added as rare drops.
Gaile Gray
Forum Communications Team Lead
ArenaNet

Personal Story Restoration update

in Dev Tracker

Posted by: BobbyStein

BobbyStein

Guild Wars 2 Lead Writer

Additionally, the “Master of Arah” achievement is being updated to only require completion of story mode paths.

Is that supposed to be “explorable mode paths” instead of “story mode paths”?

You’re correct. I made the adjustment.

Personal Story Restoration update

in Dev Tracker

Posted by: BobbyStein

BobbyStein

Guild Wars 2 Lead Writer

The Personal Story steps, once restored, will flow as listed below.

C6 Step 5—A Light in the Darkness
http://wiki.guildwars2.com/wiki/A_Light_in_the_Darkness
• Choose Greatest Fear at end

C6 Step 6—The Priory Assailed (Priory) http://wiki.guildwars2.com/wiki/The_Priory_Assailed

C6 Step 6—Critical Blowback (Order of Whispers) http://wiki.guildwars2.com/wiki/Critical_Blowback

C6 Step 6—Under Siege (Vigil)
http://wiki.guildwars2.com/wiki/Under_Siege

C6 Step 7—Retribution
http://wiki.guildwars2.com/wiki/Retribution


C7 Step 1—Forging the Pact
http://wiki.guildwars2.com/wiki/Forging_the_Pact

MY GREATEST FEAR—INNOCENT
C7 Step 2 Innocent—Tower Down
http://wiki.guildwars2.com/wiki/Tower_Down

C7 Step 3A Innocent—Munition Acquisition http://wiki.guildwars2.com/wiki/Munition_Acquisition

C7 Step 3B Innocent—To the Core
http://wiki.guildwars2.com/wiki/To_The_Core

C7 Step 4 Innocent—Breaking the Bone Ship http://wiki.guildwars2.com/wiki/Breaking_the_Bone_Ship

MY GREATEST FEAR—FAILURE
C7 Step 2 Failure—Shell Shock
http://wiki.guildwars2.com/wiki/Shell_Shock

C7 Step 3A Failure—Volcanic Extraction http://wiki.guildwars2.com/wiki/Volcanic_Extraction

C7 Step 3B Failure—Fixing the Blame
http://wiki.guildwars2.com/wiki/Fixing_the_blame

C7 Step 4 Failure—Marshaling the Truth http://wiki.guildwars2.com/wiki/Marshaling_the_Truth

MY GREATEST FEAR—SUFFER
C7 Step 2 Suffer—Striking Off the Chains http://wiki.guildwars2.com/wiki/Striking_Off_the_Chains

C7 Step 3 Suffer—Wet Work
http://wiki.guildwars2.com/wiki/Wet_Work

C7 Step 4A Suffer—Willing Captives
http://wiki.guildwars2.com/wiki/Willing_Captives

C7 Step 4B Suffer—Intercepting the Orb http://wiki.guildwars2.com/wiki/Intercepting_the_Orb

C7 Step 5—The Battle of Fort Trinity
http://wiki.guildwars2.com/wiki/The_Battle_of_Fort_Trinity

MY GREATEST FEAR—INNOCENT (CONCLUSION)
C7 Step 6 Innocent—A Sad Duty
http://wiki.guildwars2.com/wiki/A_Sad_Duty

MY GREATEST FEAR—FAILURE (CONCLUSION)
C7 Step 6 Failure—Delivering Justice
http://wiki.guildwars2.com/wiki/Delivering_Justice

MY GREATEST FEAR—SUFFER (CONCLUSION)
C7 Step 6 Suffer—Liberating Apatia
http://wiki.guildwars2.com/wiki/Liberating_Apatia


Chapter 8 will be restored to its original order.

C8 Step 1—Temple of the Forgotten God
http://wiki.guildwars2.com/wiki/Temple_of_the_forgotten_god

C8 Step 2A—Through the Looking Glass
http://wiki.guildwars2.com/wiki/Through_the_Looking_Glass

C8 Step 2B—Close the Eye
http://wiki.guildwars2.com/wiki/Close_the_Eye

C8 Step 3—What the Eye Beholds
http://wiki.guildwars2.com/wiki/What_the_Eye_Beholds

C8 Step 4A—Estate of Decay
http://wiki.guildwars2.com/wiki/Estate_of_Decay

C8 Step 4B—Starving the Beast
http://wiki.guildwars2.com/wiki/Starving_the_Beast

C8 Step 5A—Ossuary of Unquiet Dead
http://wiki.guildwars2.com/wiki/Ossuary_of_Unquiet_Dead

C8 Step 5B—A Grisly Shipment
http://wiki.guildwars2.com/wiki/A_Grisly_Shipment

C8 Step 6—Further into Orr
http://wiki.guildwars2.com/wiki/Further_into_Orr

C8 Step 7 Navy—Stealing Light
http://wiki.guildwars2.com/wiki/Stealing_Light

C8 Step 7 Air—Hunters and Prey
http://wiki.guildwars2.com/wiki/Hunters_and_Prey

C8 Step 7 Army Marching Orders
http://wiki.guildwars2.com/wiki/Marching_Orders

C8 Step 8 Navy—Conscript the Dead Ships http://wiki.guildwars2.com/wiki/Conscript_the_Dead_Ships

8 Step 8 Air—Air Drop
http://wiki.guildwars2.com/wiki/Air_Drop

C8 Step 8 Army—Armor Guard
http://wiki.guildwars2.com/wiki/Armor_Guard

C8 Step 9 Navy—Ships of the Line
http://wiki.guildwars2.com/wiki/Ships_of_the_Line

C8 Step 9 Air—Blast from the Past
http://wiki.guildwars2.com/wiki/Blast_from_the_Past

C8 Step 9 Army—The Steel Tide
http://wiki.guildwars2.com/wiki/The_Steel_Tide

C8 Step 10—Against the Corruption
http://wiki.guildwars2.com/wiki/Against_the_corruption

C8 Step 11A—Cathedral of Silence
http://wiki.guildwars2.com/wiki/Cathedral_of_Silence

C8 Step 11B—Romke’s Final Voyage
http://wiki.guildwars2.com/wiki/Romke%27s_Final_Voyage

C8 Step 12—Source of Orr
http://wiki.guildwars2.com/wiki/The_Source_of_Orr

C8 Step 13—Victory or Death
http://wiki.guildwars2.com/wiki/Victory_or_death

Personal Story Restoration update

in Dev Tracker

Posted by: BobbyStein

BobbyStein

Guild Wars 2 Lead Writer

F.A.Q.
Q: I’ve never beaten the Personal Story step “Victory or Death” because it required me to play in a group. Are you making any changes to the final fight against Zhaitan?
A: Yes. With this release, we are changing a few things about the final Personal Story step “Victory or Death.” For starters, the instance has been modified to support 1–5 players so you will no longer need a full party to complete it. We have converted the story mode of “The Ruined City of Arah” dungeon to be a Personal Story step, so after this update goes live, you may only play it once as part of your Personal Story. We are also unlocking the explorable mode of this dungeon by default so access will no longer be gated by story mode completion. We are also updating the Ruined City of Arah Dungeon Track to be unlocked by story mode or explorable mode completion. Additionally, the “Master of Arah” achievement is being updated to only require completion of explorable mode paths. Please note that the core gameplay and structure of this story instance has not been changed—the difficulty has been adjusted to allow for solo play and will therefore be more accessible for players.

Q: Can I reset my character’s Personal Story progress, or revert my story progress to an earlier state?
A: No. You cannot reset your character’s story progress, either partially or fully.

Q: Why can’t I reset my character’s Personal Story progress?
A: The Personal Story was not designed to be replayable. Attempting to adjust a character’s story progress introduces a wide variety of bugs across various content and game systems. We investigated different solutions for partial and full story resets. In all cases, the changes led to unpredictable results in many different content types, including permanent blocking of story progress.

Q: If I can’t reset my character’s Personal Story progress, does that mean I can’t play certain parts of the restored Personal Story?
A: That depends on what Personal Story state your character is in when the Personal Story restoration goes live. Consult the scenarios above for more details. Also, all newly created characters will be eligible to play the restored Personal Story in its entirety.

Q: How long do I have to advance my character’s story past “The Source of Orr”?
A: While we haven’t set a release date at this time, we can confirm that you will have at least 8 weeks from the time of this posting to complete “The Source of Orr”, should you want to advance to step 1 of chapter 8, “Temple of the Forgotten God.” Otherwise, as stated above, you may miss out on much of chapter 8 with this character.

Q: What new voice-over is going into the game?
A: We wanted to update some key lines for several characters in the Personal Story, including those of Trahearne, the Pale Tree, Tonn, and Apatia. In some cases, we are merely re-recording the existing lines to get a more appropriate delivery to match context. In other cases, we are rewriting character dialog to better fit a particular scene.

Q: What should I do if I encounter issues after the Personal Story restoration goes live?
A: If you are experiencing any issues regarding the Personal Story restoration content that aren’t listed above, you can contact Customer Service for help.

Q: I have more questions about this update. Who can I ask?
A: Feel free to post your Personal Story restoration questions in this thread, and we will do our best to answer them in a timely fashion. You can also consult the Personal Story pages on the official wiki for information about each chapter and story step.

We’ll be posting more information closer to release. Thanks for your patience and all of your excellent Personal Story feedback over the past few months.

(edited by BobbyStein.2315)

Personal Story Restoration update

in Dev Tracker

Posted by: BobbyStein

BobbyStein

Guild Wars 2 Lead Writer

Personal Story Restoration
Some updates to the Personal Story are coming. I’d like to take this opportunity to give you some details on what we’re doing, why we’re doing it, and what to expect in the future.

Background
Back in 2014 we released the September Feature Pack, which introduced a number of changes to the game. Among those changes were revisions to the Personal Story, including a reorganization of certain story steps. The “My Greatest Fear” story steps were deactivated for many players, and three steps from chapter 8 were moved into chapter 7. This prevented some players from accessing certain content and also introduced some continuity errors.

What We’re Restoring
To put it simply, we’re reactivating the “My Greatest Fear” story steps and putting chapter 8 content back in its original position in the overall narrative. We’re also making some minor improvements to the content, like writing and recording new voice-over for a few key characters, tweaking some camera moves, updating select art assets, and more.

What This Means for You
When the update goes live, it will restore the Personal Story steps in chapters 7 and 8 to their original order. This will affect a small number of users who currently have characters in certain states of story completion. You can check your current story completion status by accessing the Story Journal in your Hero Panel. By default, you can access this inside the game by pressing H and then clicking on the Story Journal tab and selecting My Story.

  • If your character has not completed “A Light in the Darkness,” (chapter 6) you should not encounter any issues. You will be able to experience the Personal Story in its restored order along with the minor improvements that begin with this story step.
  • If your character has not completed “Forging the Pact,” you should not encounter any issues. While you will not be able to replay previous story steps to see some of the minor improvements that were made, you will be able to play the “My Greatest Fear” story content (based on the choice you made at the end of “A Light in the Darkness”) and also experience the restored chapter 8 story steps.
  • If your character has completed Forging the Pact and skipped ahead to “The Battle of Fort Trinity,” then you will not be able to play the “My Greatest Fear” story steps with this character.
  • If your character is currently playing “Against the Corruption,” “Cathedral of Silence,” “Romke’s Final Voyage,” or “The Source of Orr,” you must complete your story steps through the Source of Orr to begin chapter 8. If you do not complete “The Source of Orr” before the Personal Story restoration goes live, you will be advanced to “Victory or Death” upon completion of “The Source of Orr.” “Victory or Death” is the final Personal Story step (and you will miss out on most of chapter 8 with this character). This is due to these steps being moved back into chapter 8 and the successor steps being restored to their original state.

Gold Transfer Changes

in Dev Tracker

Posted by: Chris Cleary

Chris Cleary

Game Security Lead

500G may seem like an entirely arbitrary number, but I guarantee it is not. I took a look at our mail data (believe me, you guys really like mail and there is a lot of data) and set the value based on that. At 500G, it is not only functionally effective, but also it will only impact 0.175% of our players during an entire month’s worth of mails (if an account would hit the restriction once per month/30 days).

Looking more directly at those transactions, a large majority (98.228%) of those mails are being sent by RMT or compromised accounts (after selling off everything of value on an account).

Yes, there are going to be some edge cases that this is going to bump into, and as we look more into the impact that this change will have, we might change the restriction. However, we feel that this change is going to significantly impact RMT in our game along with help remove a very large reason to compromise accounts.

This is just the first step in our plan to help users keep their accounts secure. More will come as we progress through the year (and forevers!).

Evil Never Sleeps // Professor of Bearbow Math @ Tyria State // @Shazbawt

Death Breakdown

in Dev Tracker

Posted by: Evan Lesh

Evan Lesh

PvP Gameplay Programmer

The button could be more flashy I suppose. I generally only open it when I get destroyed on glassy builds to see what to avoid next time.

Personally I think that UI needs an overhaul and the damage history doesn’t seem to accumulate everything correctly. (may need to extend record length)

Gameplay Programmer (sPvP)
In-game (Stormbluff Isle): Bluxgore, Xilz, Ivo

Filter items results by type?

in Dev Tracker

Posted by: Lawton Campbell

Lawton Campbell

Web Programmer

There is currently no way to filter the list of items by type with the official API. I believe there are third-party APIs which provide this functionality, but am not sure which.

Belliegerence and Vulgar Language

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

Zaoda, I do understand your concerns. But I’ve been working with the filter for a long, long time, and I was involved with similar systems before I came to ArenaNet 14 years ago. The fact is, it’s not possible to add every possible spelling of potentially-offensive words. The minute we add “ghey” someone will use “gaye” or “gae” or some other “creative spelling” that avoids the filter. It becomes a case of chasing one’s tail, and at some point you start censoring legitimate words because they might be misused.

The best we can do is filter the words and some variations, and hope that players will let us know when someone is intentionally subverting the filter with “creative spelling” or the use of spaces or dashes to avoid getting censored.

Also, the filter has been somewhat locked from modification for a while, but I believe the CS Team will be adding to it in the future. So you might consider making up a short list of potentially block-able words and sending to CS through a ticket.

If action is not taken, it’s not through a lack of will to do the right thing. We definitely do want to deal with offensive language and the use of unacceptable words. As I’ve said previously, player reports are key to our being able to do that.

Gaile Gray
Forum Communications Team Lead
ArenaNet

Verbal abuse is getting worse and worse

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

We have a similar discussion in the general forums, as well. Go here for suggestions on how to report players who use offensive language.

This is an issue we take seriously. We recognize that players can get heated, and competition can bring out less-than-stellar language, but tolerance and understanding are only part of the picture and those who use abusive language often will find themselves warned, suspended, or, in the worse cases, looking at a terminated account.

Gaile Gray
Forum Communications Team Lead
ArenaNet

Belliegerence and Vulgar Language

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

There is another popular post about this in the PvP forums, if Galie Gray thinks this is not an issue she needs to play guild wars 2 more.

But nonetheless, this is the internet, it’s bound to happen.

First, I’m Gaile, not Galie. Second, as I mentioned earlier in this thread, I play GW2 every night. I play on my own time because I love the game and I just don’t think I can increase that.

I’ll be happy to post in the PvP thread, as well. It’s a shame we have two threads about the same topic, but because the one in PvP seems specifically about PvP-related issues, where this thread is broader and discusses chat concerns in all forms of play, we’ll leave them both running so players can share their thoughts.

I see the worst kind of language in Edge Of The Mists on a daily basis. Mainly homophobic remarks and sexual remarks. Most words, of which, aren’t censored – despite me having my filter on max settings.

Most derogatory homophobic words aren’t censored, and that’s one that surprises me the most because I’ve complained about it many times before, but Anet still does nothing about it. So I’ve just moved on, knowing nothing’s going to be done about it, and I just have to get used to people belittling us gay folk.

Thanks Anet :-/

>_<

You mention you’ve complained about it but I’m not sure what that means. Specifically, are you reporting these players? I talked to our new head of customer support about chat violations a few hours ago, and he confirms that the team continues to monitor in-game reports. (He also confirmed that we don’t have automatic reactions, that each report is reviewed by an agent.)

If you have been submitting tickets, there’s a better way to report, and I encourage you to use it. We do not tolerate homophobic chat any more than we condone racist chat, or chat of a sexual nature, or any of the other things called out in our Rules of Conduct. Check out the RoC, and notice the very first item deals with exactly what you find objectionable. Please help us by reporting, or continuing to report, so that we can take care of these issues. Thanks.

Gaile Gray
Forum Communications Team Lead
ArenaNet

(edited by Gaile Gray.6029)

I'm done.

in Dev Tracker

Posted by: Evan Lesh

Evan Lesh

PvP Gameplay Programmer

I agree with one of the posters who said if our points are going to be assigned based on our chance to win we should probably know if we are expected to win or lose before the match begins. It would also probably clear up a lot of these posts.

I’ll +1 this.

I would probably do something to reduce the same questions that come up over and over. In this case, displaying whether or not a point is gained at the end of a match. Show odds of winning along with it.

Showing odds of win before the game starts could discourage a team, even make a person go afk, because they “think” they have no chance.

Currently the ladder is a ‘beta’ season. We are testing numbers, but this is not the feature complete design. This means things are missing that will be included later.

Gameplay Programmer (sPvP)
In-game (Stormbluff Isle): Bluxgore, Xilz, Ivo

I'm done.

in Dev Tracker

Posted by: Evan Lesh

Evan Lesh

PvP Gameplay Programmer

It doesn’t seem right to me that if you are within 100 pts of the winning team, i.e.—400-500 or closer—that you should lose points. Especially if said team has at least one groupqueue in them. Even if their MMR/skill is lower, the communication factor is pretty huge.

This is how it works for even or unfair matches not in your favor. This was also true for matches in your favor until the change on Friday. Now if you are favored to win, you will only go up or down.

Gameplay Programmer (sPvP)
In-game (Stormbluff Isle): Bluxgore, Xilz, Ivo

Belliegerence and Vulgar Language

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

With regards to obscene guild names, is reporting individual players the best way to address the issue?

A ticket is better. The report options have nothing to do with the guild name so they won’t know that’s what you are trying to report. Get the Display name and character name as well as the guild name and tag and report it on a ticket.

Correct. Please submit a ticket. The in-game report is expressly for character names.

What do we do for pet names? I’ve seen a few rangers running around with pets that have some obscene names, and others downright derogatory towards a certain demographic.

Submit a ticket. But please be sure you include the exact spelling of the character name or the display (name.1234) name, so that the team can look into the matter. It isn’t possible to pull a pet name without account-related info.

Thanks for asking.

Gaile, could you hand up a suggestion to the policy folks? Rather than split efforts on tickets and reports, would it be more comprehensive for the report form generated by in-game reporting to include not just name, but current pet name and current guild representation as well?
This would streamline the process for the people moderating names and would make it an easier process for players to engage in.

Implementing this would take resources that are not available at this time and wouldn’t be available in the near future. This is not a trivial request, as it would need to pull information from the database on a few different levels.

Gaile Gray
Forum Communications Team Lead
ArenaNet

Belliegerence and Vulgar Language

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

Because i happen to know someone who was forced to change their character names when there is absolutely nothing offensive about them. So if there is an actual professional moderation team at work, why are they not professional enough to spot the difference between offensive/insulting/inappropriate and normal?

And no, the names in question are not – in any way – inappropriate.

The problem with the “inappropriate character name” thing is that it’s set to automatically force a renaming after a certain number of reports are made against the same name (I’ve heard multiple times that the number is four). Someone in my guild was forced to change his name (which is the name of a goddess and multiple fictional characters) because enough people reported his name due to the same four letters being used as an acronym for a terrorist organization.

So yeah, something needs to change there.

I see that someone referred to earlier statements I made about this, but I want to make it clear, again, that we do not have automatic blocks based on the number of reports. Auto-blocks based report numbers would encourage (and support) mass griefing. Consider: “Report Fred.1234 for an offensive name, and if enough from our guild do it, that person will be blocked!” That’s just not the way things happen, not for behavioral issues, not for offensive chat, not for names.

Rest assured that reported names are reviewed by a human being, and a human being — not a report-counting automaton — decides on the appropriate action, often with input from another human being on the team.

Gaile Gray
Forum Communications Team Lead
ArenaNet

(edited by Gaile Gray.6029)

Belliegerence and Vulgar Language

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

With regards to obscene guild names, is reporting individual players the best way to address the issue?

A ticket is better. The report options have nothing to do with the guild name so they won’t know that’s what you are trying to report. Get the Display name and character name as well as the guild name and tag and report it on a ticket.

Correct. Please submit a ticket. The in-game report is expressly for character names.

What do we do for pet names? I’ve seen a few rangers running around with pets that have some obscene names, and others downright derogatory towards a certain demographic.

Submit a ticket. But please be sure you include the exact spelling of the character name or the display (name.1234) name, so that the team can look into the matter. It isn’t possible to pull a pet name without account-related info.

Thanks for asking.

Gaile Gray
Forum Communications Team Lead
ArenaNet

Can we get a response about the Lag

in Dev Tracker

Posted by: GM Talon

GM Talon

Lead Game Master

Keep in mind that my initial reply was speaking for connectivity issues in general, as the posts prior to mine indicated a general latency issue across the board.

If you are having continuous latency issues whilst connected to the European data center, please post in this thread. Consistent latency issues specific to those connecting to the European data center are being tracked there.

Also, as a reminder, please keep replies to this thread constructive in nature. Please remember that non-constructive posts may be removed and infractions may be issued to those who do not follow the Forum Code of Conduct.

Won match -> Get Loss & 3 Minuspoints???

in Dev Tracker

Posted by: Evan Lesh

Evan Lesh

PvP Gameplay Programmer

Can you be more specific on when you played? I can look up your change in points.

Gameplay Programmer (sPvP)
In-game (Stormbluff Isle): Bluxgore, Xilz, Ivo

I'm done.

in Dev Tracker

Posted by: Evan Lesh

Evan Lesh

PvP Gameplay Programmer

You were favored in your first two matches, so you lost one point in both. The third match was even, but you got over 400 points so your ladder points didn’t change. This is working as intended, but it sounds like you think the match prediction should weigh premades more versus solo players.

Gameplay Programmer (sPvP)
In-game (Stormbluff Isle): Bluxgore, Xilz, Ivo

Launching /v2/account (w/ Authentication)

in Dev Tracker

Posted by: Lawton Campbell

Lawton Campbell

Web Programmer

I have not tested if the Guild Wars 2 OAuth server really supports response_type=token (it has to, based on the RFC.) Did anyone tried this?

We do not support the implicit grant flow — we want clients (e.g., OAuth2 implementations) to be authenticated.

Gold Transfer Changes

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

Xdmatt — this is great, what a fine community spirit you’re showi… wait a minute, I see what you did there!

Iason — I am not sure about the answer to this. As pdavis and mtpelion point out, the wallet is account bound and does not have a limit. So I’m curious why you feel a second storage option is needed.

steve and others — I will ask about the functionality of a “sent items” system. However, off the top of my head I suspect that implementing such functionality would not be a trivial or easy process, and I can see it would involve several teams (programming, UI, art, etc.). As Ic points out, it may be seen as more a QoL factor than an essential system change. But again, I’ll see what I can find out or a dev may post here to answer this question.

suffish — I have not heard that there’s a motivation factor involving preventing player-to-player trading. As the statement says, this is about curbing fraud, RMT, and the oft-related account thefts.

Rising Dusk — another question I’ll need to ask. But when accounts are proven to have been hacked, the account is restored (rolled back) so would that not accomplish the same thing that you’re proposing? And wouldn’t doing what you propose make restorations a moot factor?

hrasna — you’ve hit a very important point here: This change will impact very, very few players. In fact, in previous statistical reviews, the percentage of players who would be impacted would be in the low single digits.

Gaile Gray
Forum Communications Team Lead
ArenaNet

Can't connect to my characters

in Dev Tracker

Posted by: Ashley Segovia

Ashley Segovia

Technical Support

Hey everyone,

As you all may have guessed, this does appear to be an issue with Comcast. A simple search engine search for “Comcast Outage Map” should provide more info on the areas this is affecting.

This said, I can only advise getting in contact with your ISP for more information or for further assistance with this issue.

Leaderboard not updating?

in Dev Tracker

Posted by: Evan Lesh

Evan Lesh

PvP Gameplay Programmer

I’m not sure how to look at past snapshots, but your current leaderboard status is accurate with 92 points.

Gameplay Programmer (sPvP)
In-game (Stormbluff Isle): Bluxgore, Xilz, Ivo

leaderboard paradoxon

in Dev Tracker

Posted by: Evan Lesh

Evan Lesh

PvP Gameplay Programmer

Did you play more before or after the update on Friday? Before the change, losing did not remove points often enough. This will even out over the remainder of the season.

Gameplay Programmer (sPvP)
In-game (Stormbluff Isle): Bluxgore, Xilz, Ivo

Gold Transfer Changes

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

We are introducing a change to gold transfers as part of an effort to address fraud and account theft. Beginning on March 31, 2015, there will be a limit on how much gold a single player can receive through in-game mail and/or the Guild Vault each week. This limit, which is based on historical data, should not affect the normal transfer of gold between players. It is designed to prevent rapid and abusive transfers of gold that may be part of account takeovers, fraud, and RMT (gold selling).

Full details about the system:

  1. Each account will have a limit on how much gold can be moved from its mail in-box and Guild Vault into its wallet each week.
  2. If you receive more gold through in-game mail than you can accept in a week, the gold will remain attached to the mail in your in-box and can be retrieved up to the limit the following week or in subsequent weeks.
  3. For the purposes of this limit, a week begins at 12:01 AM UTC each Sunday (5:01 PM PDT/4:01 PM PST Saturday).
  4. Gold received from the Trading Post is not subject to this limit.
  5. The maximum amount of gold that can be sent via a single in-game mail will be 500 gold.
  6. The maximum total amount of gold that an individual player account can accept in a week will be 500 gold.
  7. We will monitor this system and may make changes to the limits if we find that changes are necessary.
Gaile Gray
Forum Communications Team Lead
ArenaNet

Belliegerence and Vulgar Language

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

With regards to obscene guild names, is reporting individual players the best way to address the issue?

A ticket is better. The report options have nothing to do with the guild name so they won’t know that’s what you are trying to report. Get the Display name and character name as well as the guild name and tag and report it on a ticket.

Correct. Please submit a ticket. The in-game report is expressly for character names.

Gaile Gray
Forum Communications Team Lead
ArenaNet

GM Proheals is running around WvW.

in Dev Tracker

Posted by: Michael Henninger

Michael Henninger

Game Support Lead

Pssst, Michael, come back to Mag

I thought you moved!? Are you back there?

GM ProHeals
@proheals
Friend/follow me! GM Madi Walker.7520

Can't connect to my characters

in Dev Tracker

Posted by: Ashley Segovia

Ashley Segovia

Technical Support

Hi everyone!

In an effort to narrow down the cause of this issue, please provide us the following information:

Server:
Region:
ISP:
Zone you are experiencing this issue:
Number of characters this is affecting:
Does this happen on multiple accounts or systems?:

The more information you all are able to provide the better understanding we will have in regards to this issue. Thanks everyone for your patience. We will get to the bottom of this!

(edited by Ashley Segovia.8276)

Belliegerence and Vulgar Language

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

On the Kittenizer™: Yes it’s an automated system but it’s also a thing here, now. In fact, I find myself saying “kitten” in actual speech. Which is fine at the office, where everyone understands. Might be a little awkward IRL. For instance, “Well, kitten, none of the kitten avocados are ripe enough for guacamole” at the grocery store."

:D

Gaile Gray
Forum Communications Team Lead
ArenaNet

Belliegerence and Vulgar Language

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

Our Kittenizer™ is not in the game.
Frankly, I wish it were. It would be tubs o’ fun to see that.
But as B pointed out above, it simply places asterisks for the filtered word.

BTW, I am quite proud of our Kittenizer, even if the “trademark” there is only a figment of my imagination. I had a blast talking about it with players in Boston (PAX East) and London (EGX Rezzed). It’s quite a fun topic of conversation.

Gaile Gray
Forum Communications Team Lead
ArenaNet

Belliegerence and Vulgar Language

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

First, you can report any kind of chat: Map, Say/Tell, Guild, Party, even whispers. If someone whispers someone else in an offensive manner, it will be reviewed and the appropriate action taken.

I would say if you’re not sure how to report in the game, you can submit a ticket. This will take longer to review, but it will be reviewed.

I cannot speak to a specific case of harassment, but over the many years I’ve had a part in analyzing them, I’ve learned that many cases of alleged harassment involve mutual antagonism and some cases are exaggerated for the sake drama or sympathy. That may sound a bit harsh, and please be assured we do review each with an open mind. However, I’ve read the logs and I’ve seen someone claim harassment while overtly encouraging that very behavior, or of doing one thing while telling others he/she was doing something altogether different. Some who claim harassment decline to simply block the person and move on, which is very effective because without a reaction, the harassment usually stops altogether. And of course some are truly cases of harassment and the team will handle that.

Each case will be reviewed, but please know that very often the cases are not as they are told to others, and they often involve more complicated interactions than might be perceived by a person on the outside of the situation.

Gaile Gray
Forum Communications Team Lead
ArenaNet

(edited by Gaile Gray.6029)

Belliegerence and Vulgar Language

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

Having reread the thread, I see a few different things:

  • Some players, like me, only rarely see extreme instances of offensive behavior.
  • Some players don’t see issues at all.
  • Some feel they see them daily and have modified their game experiences to avoid such instances.
  • Some say “Buck up and ignore it.”
  • Others say, “I have a god-given right to offend you, and you have no right to complain.”

End of the day, why don’t we let the professionals decide? Why don’t each of you who see offensive chat report it and let the moderation team make a decision about the overall offensiveness of a word or phrase in the context of the game. The team is not draconian, they understand the difference between a word spoken in the heat of the moment and a pattern of abusive language. Report and forget and trust that things will be taken care of in the best and more fair manner possible.

Gaile Gray
Forum Communications Team Lead
ArenaNet

Belliegerence and Vulgar Language

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

Lol you need to get over yourselves. There’s a profanity filter and a block option, if you can’t take people swearing, or talking about sex and drugs, then filter them out.

They’re not obligated to mind their manners around you. Remember, online actions and interactions are not rated by the ESRB.

It’s not there so players are free to use vulgar and profane language.

https://forum-en.guildwars2.com/forum/support/support/Why-is-there-a-Profanity-Filter/first#post4436966

Then what is it for? I say the f-word in almost every single sentence I make. That’s how I grew up, that’s who I am, that’s the way I speak. Many many people have blocked me because they don’t like to hear the f-word so much. I understand and respect that, but I am never going to stop saying it because of how others feel. That’s what the filter/block is for.

No, you’re absolutely wrong. If you have so little self control that you can’t avoid saying a word that is offensive to a majority of people, then stop talking in the game. It’s that simple. You do not have a license to swear because of the filter. You do not have permission to offend others because of a lack of self-control, or your personal belief system, or your feeling of an inherent right to do as you want.

Our games are played on private game servers, and everyone who plays our game — everyone — agrees to abide by the User Agreement and the Rules of Conduct. If you cannot uphold the agreement that you freely accepted in order to join our game then again, I encourage you not to use any of the public chat channels but instead restrict yourself to those that are of a private nature, such as party chat amongst like-minded friends.

Edited to change “vast majority” or “a majority.” Arguments about percentages, global interpretations, personal preferences, or semantics will not be entertained. This is an important topic that should be joined only with the intention of legitimate and helpful participation.

Gaile Gray
Forum Communications Team Lead
ArenaNet

(edited by Gaile Gray.6029)

Belliegerence and Vulgar Language

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

I play the game every night, including weekends and holidays. And as much as I am concerned that someone may think I’m telling you “the party line” or that I’m in some form of denial, I simply do not see what some of you are describing.

Does someone occasionally drop the SwearWordBomb™? Yep. Does someone occasionally slip into something inappropriate? Sure. But the OP and others seem to imply this is a persistent, enormous problem and, as a player and as an employee who is directly involve with fan relations, I just don’t see it. (And yes, I have my filter completely turned off precisely to try to spot such issues if they arise.)

I make use — all players should please make use — of a very efficient and effective report system:

  • Select the person by clicking on them in the game window.
  • Right click their avatar on your screen
  • Alternately: Right click on the person’s name in the chat bar to select that player.
  • Choose “Report” from the drop-down menu.
  • Choose “Verbal Abuse” for the reason.

A report will be seen within minutes and often will be acted upon in a similarly fast timeframe. I report and move on.

I strongly recommend that everyone use the in-game report system to help make the game a better place to be. We take reports seriously and we appreciate the assistance of our community members!

People can complain all they want about how some act in this type of system but in the long run there is not a lot anyone can do.

But yes, there absolutely is something that players can do! See above and please, take the easy steps I’ve outlined to make the game world a better place!

Gaile Gray
Forum Communications Team Lead
ArenaNet

(edited by Gaile Gray.6029)

Ladder Test Season Changes - 3/27

in Dev Tracker

Posted by: Josh Davis

Josh Davis

Competitive Events Manager

Clarification: These changes do not only apply to high MMR players.

Is this some kinda backhanded slight to the larger base of players? Seems kinda rude coming from a dev. I guess takes a bold person to try to pull that off.

I addressed it because I had a few players message me, very concerned that this change would only affect high-MMR players, thus making it harder to climb. I just wanted it to be clear that this applies all ranges.

aka Grouch

(edited by Josh Davis.6015)

The Reality of New Leaderboard Algorithm

in Dev Tracker

Posted by: Josh Davis

Josh Davis

Competitive Events Manager

Thanks for writing up your concerns so succinctly.

This test season is intended to test an algorithm that’s tailored towards ranking players higher for better W/L ratios, in addition to using points gained from playing (meaning games played does not become valueless). The algorithm we’re using this time around is completely different than what was previously tested, and they both have different purposes. We’re already having internal discussions on how we can adjust this season’s algorithm to better suit the goals we stated on Thursday – rewarding players who play well, not just play. These discussions will continue into the next week, and now we have an entire weekend’s worth of data that we can look at and extrapolate on.

An important thing to keep in mind is that these events are tests, and the only thing we’re testing right now is the formula behind ranking. We’re gathering a lot of useful data that we can use to help us make better decisions. These “test seasons” not a final product by any stretch of the imagination.

https://forum-en.guildwars2.com/forum/game/pvp/Ladder-Test-Season-Changes-3-27/first

aka Grouch

Ladder Test Season Changes - 3/27

in Dev Tracker

Posted by: Josh Davis

Josh Davis

Competitive Events Manager

Clarification: These changes do not only apply to high MMR players. It applies to players from all ranges. You can be favored to win a match at any MMR.

If you’re favored to win a match at any MMR, and you lose, you will lose points.

aka Grouch

(edited by Josh Davis.6015)

Obsidian Sanctum Issues

in Dev Tracker

Posted by: Chris Cleary

Chris Cleary

Game Security Lead

A little clarity:

Players that did this will not be actioned, as this farm was an unintended (but inevitable) side effect of the Obsidian Sanctum map. This “farming” was not an exploit, or against our Rules of Conduct. Our rules of conduct very specifically define what would be considered a violation:

“While participating in Plaver-vs-Player (PvP) gameplay, you will not participate in any form of match manipulation. Match manipulation is defined as any action taken to fix or manipulate the outcome of a match or alter or manipulate the rankings or ratings of the ladder. This also includes disrupting other people’s game experience by not actively participating in matches in good faith, a.k.a leeching.”

Since Obsidian Sanctum does not impact the WvW results, “kill trading” is not against the rules for this map or mode, and thus this rule is not applicable. However, macroing/botting this would be (I’m watching you!).

This situation is very similar to a situation found in PvE where players continually fail an event to farm monsters. While not in the best interest of community and gameplay, the game itself lends itself to interpretation of what is allowed because of how event chains are setup.

Obviously when you put 3 server spawn points so close to each other, things are going to happen.

For now, until we fix OS…

Attachments:

Evil Never Sleeps // Professor of Bearbow Math @ Tyria State // @Shazbawt

Ladder Test Season Changes - 3/27

in Dev Tracker

Posted by: Josh Davis

Josh Davis

Competitive Events Manager

Hi all,

Thanks to your participation in the current Ladder Test Season we have been able to identify and correct a few issues that were preventing players from losing ladder points in certain scenarios.

After looking at the data we have collected over the past week, we have also decided to make a change to the scoring matrix that will now cause players to lose ladder points in match-ups where they were favored to win and did not.

We believe the changes outlined above will help us move towards a ladder algorithm where an emphasis is placed on winning games, rather than just playing games.

We will continue to make changes to the leaderboard as needed throughout this test season. Thank you for continuing to help us test our algorithms as we work towards building a better ladder system.

We’ll see you in the Mists!

PS: These changes are live as of 6:30pm PST.

aka Grouch

Obsidian Sanctum Issues

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

We’ve recently noted an increasing level of abuse of Obsidian Sanctum. To curtail undeserved rewards, the developers have temporarily disabled the looting of rewards from this area while they work on a more permanent fix.

Thanks for your understanding.

Gaile Gray
Forum Communications Team Lead
ArenaNet

(edited by Gaile Gray.6029)

Obsidian Sanctum Issues

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

We’ve recently noted an increasing level of abuse of Obsidian Sanctum. To curtail undeserved rewards, the developers have temporarily disabled the looting of rewards from this area while they work on a more permanent fix.

Thanks for your understanding.

Gaile Gray
Forum Communications Team Lead
ArenaNet

(edited by Gaile Gray.6029)

Ready Up next Friday: Desert Borderlands

in Dev Tracker

Posted by: Josh Davis

Josh Davis

Competitive Events Manager

Thanks for tuning in, all. I hope you enjoyed the tour and got some of the information that you were looking for.

We’ll keep an eye on this thread for any feedback/questions!

aka Grouch