Dev Tracker

World Tournament Series - Cologne Brackets

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Posted by: Josh Davis

Josh Davis

Competitive Team

1:00 a.m. Pacific Time?

You can do it, Jasher!

aka Grouch

World Tournament Series - Cologne Brackets

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Posted by: Josh Davis

Josh Davis

Competitive Team

Brackets can be found here.

As mentioned in Colin’s BWE1 announcement blog:

While playing this weekend, don’t forget to tune in Saturday (August 8th) at 10:00 a.m. CEST (1:00 a.m. Pacific Time) to our WTS Championship event, live from the show floor at gamescom. The four top PvP teams from around the world will compete for bragging rights and $50,000 in prizes. We’ll also be announcing the details of one of our Guild Wars 2: Heart of Thorns features during the course of the tournament live on stream – you won’t want to miss it!

Livestream: www.twitch.tv/guildwars2

Complete event details can be found here.

aka Grouch

Race for a revenant?

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Posted by: Roy Cronacher

Roy Cronacher

Game Designer

Mine will probably be human.

Twitter: @RoyCronacher
I work on systems, skills, and balance, among other things.

GW2 Tickets for Review (3 days & older)

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Posted by: Michael Henninger

Michael Henninger

Game Support Lead

My friend got banned, I’m pretty sure that he was not using 3rd party software, like u said. Please review his ban again, he has proof how he got his money. Please review the logs again. The number of ticket is 1669309

This account will not be restored.

GM ProHeals
Twitter: @proheals
Friend/follow me! GM Madi Walker.7520

Revenant WvW Roaming Video

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Posted by: Roy Cronacher

Roy Cronacher

Game Designer

You know what else would be nice? Another Revenant beta weekend

Soon™

https://www.guildwars2.com/en/news/the-first-beta-weekend-event-begins-august-7/

Twitter: @RoyCronacher
I work on systems, skills, and balance, among other things.

Training tab exclamation mark in Hero Panel [merged]

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

Ok, guys. This is a bug, and it has been entered into the fix list.

Thanks for the reports!

Gaile Gray
Forum Communications Team Lead
ArenaNet

Engineer Leaping into Garrison

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Posted by: TirzahBauer

TirzahBauer

Environment Artist

So sneaky! Thank you for the post.

Training tab exclamation mark in Hero Panel [merged]

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

I’ve asked our QA Team leads about this, as I know you’d like to know more. Is it a bug? Is it a feature? Time will tell and we’ll post an update when we have more info.

Gaile Gray
Forum Communications Team Lead
ArenaNet

Do shrines let you ninja Fire keep?

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Posted by: TirzahBauer

TirzahBauer

Environment Artist

As a defender, (someone who owns say, the lava keep) you get a buff for interacting with the shrine as well as objective bonuses: fire turrets, inferno hound, lava/fire immunity.

As offense, you can also get the shrine buff but you do not benefit from the objective bonuses.

ArenaNet at gamescom -- Cologne, Germany

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

Idle question, Gaile: Do people playing the demo get to log on with their own accounts if they want? Possibly bring in their own gaming mice to plug in?

I know that I would be screwed if I played a demo with default settings and a two button mouse because all my muscle memory involves my preferred keys and my HEX. Since the demo time is limited there’s not much room to alter all that to personal preferences.

Though I guess a hacker could shove malware in via a mouse driver download, somehow.

We’ll have setups at the booth and accounts specifically made for the gamescom experience. Those who visit the booth will get access to the BWE throughout the show, so obviously we can’t enable that on someone’s personal account. We wouldn’t be able to allow added hardware, sorry.

Look forward to seeing you there!

Gaile Gray
Forum Communications Team Lead
ArenaNet

ArenaNet at gamescom -- Cologne, Germany

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

Yes, to confirm: We will be playing Beta Weekend No. 1 at gamescom. The demo on the floor will give you access to some tasty content for sure.

Blog post about the BWE is here.

My guild (GSD – Guardians of the Silver Dragons) will be attending with 4 members, including the guild leader, which is me

I really look forward to meeting your guild. See you there.

Gaile Gray
Forum Communications Team Lead
ArenaNet

(edited by Gaile Gray.6029)

enemy siegerazer in citadel ?

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Posted by: TirzahBauer

TirzahBauer

Environment Artist

Siegerazer got the wrong memo on what team to be on :P (thanks for logging this!)

Please Post 7/28 Bug Reports HERE [merged]

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Posted by: Matt Anderson

Matt Anderson

Graphics Programmer

Hi,
Started up Mac [beta] client, and noticed the graphics was way worst than before.
Screen shot attached.
Ugly, but GW2 still playable.
Hope this helps fix this issue.

Disable the occlusion, it’s broken on mac.

Thanks!

Interestingly, my ‘occlusion’ setting was actually Off while having this issue. WTH, and switched it On, though nothing happened, with same bad rendering. But then, I switched it back Off again, and instantly, all graphics back to normal. What was that?
In any case, yes, switching the ‘occlusion’ settings helped remedy (but not fix) this issue.

Sad that the Mac client is still called [beta], and acts like one, too…

It don’t think they have a mac support team anymore, they didn’t reply to any Mac problems in almost a year and the game is crashing more and more on mac.

Ambient occlusion is currently broken on some Mac devices. The error is probably tied to particular hardware and could occur on PC too, but I haven’t heard any such reports.

A fix is ready and will go out with the next patch.

31/07 [NEGATIVE]Feedback

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Posted by: TirzahBauer

TirzahBauer

Environment Artist

I did get lost in fire keep several times^^

The interior map for the fire keep was not working on two of the borderlands Hopefully when that is fixed, and with some updates we’re going to do to make objective layouts clearly visible, it should be easier to see!

The map will also point out locations to elevators and teleporters.

31/07 [NEGATIVE]Feedback

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Posted by: TirzahBauer

TirzahBauer

Environment Artist

supply was hard to find with no icon on the map(in keeps), we will get used to it like all the other things like finding the exit. But when under siege and stresslevels are a bit higher, its nice to have a location on the map to aim towards when time is of the essence.
have been looking around for spots to use that was not intended but have not been good enough :p

I think we’re going to attach supply map markers to all the depots so they’re easier to find. We’ll also be updating the map/minimap to better show objective layout/walls/breakable walls. Thanks for the feedback!

[Bug] How 2 skip air keep outer gates/walls

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Posted by: TirzahBauer

TirzahBauer

Environment Artist

Thanks guys! This was fixed but didn’t make it into the test. Keep ’em coming though it really helps us out.

30th July Test - Exploits

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Posted by: TirzahBauer

TirzahBauer

Environment Artist

Thanks a ton for the exploit video One of the reasons we do these large-scale stress tests is to catch them and it’s super helpful that you went through the trouble to make a video!

HoM rewards gone when creating new character

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Posted by: Lauren Kamieniecki

Lauren Kamieniecki

QA Lead

Hey guys! We are tracking this. If you log back into an older character with the HOM achieves and back into your new character it should clear up. It does look scary!

First Beta Weekend

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Posted by: ColinJohanson

ColinJohanson

Game Director

I’m a bit sad to only have one slot. Now I have to choose whether to test one thing and advance its masteries enough to give feedback on higher tiers, or to smorgasbord the start of multiple things.

I think I’m leaning to testing Chronomancer in as much depth as I can.

You’ll be getting four beta character slots to play with – have fun!

Personal Story Restoration update

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Posted by: BobbyStein

BobbyStein

Guild Wars 2 Lead Narrative Designer

Thanks for reporting the blocking bug. We’ve seen reports from elsewhere, too. We’re currently discussing it but have no ETA on a fix as of yet. Thanks for your patience.

Cant get client to start.

in Dev Tracker

Posted by: Tyler Bearce

Tyler Bearce

Game Designer

I think another player had a similar problem and fixed it by renaming the file to end in .exe

Who is Tyler?

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Posted by: Tyler Bearce

Tyler Bearce

Game Designer

That would be me. It was good playing with you guys today.

Stickies

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

Hey all,

A couple of highly-active Guardian Forum members mentioned that some of our stickies seem to be out of date. So I thought I’d ask you folks: Are there any stickies that we should UNsticky at this time? Or do any of the OPs of the stickies intend to update them?

Builds change things over time, and it would be good to limit our stickies to guides that are current right now, and not incomplete, out-dated, or inaccurate.

Please let us know — judging the content objectively — if you note a particular thread that should not longer be stickied. We’ll take a look at the collected input and make a decision in a couple of weeks.

Thanks.

Gaile Gray
Forum Communications Team Lead
ArenaNet

[Guide] Guardian: Dungeons and Fractals

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

To anyone who finds these guides useful I’d ask that you send a PM to Gaile expressing that. Takes all of 30s and if people express the value they see in these guides I’m sure Gaile will toss it on sticky so it doesn’t get buried.

https://forum-en.guildwars2.com/members/Gaile-Gray-6029

Link to PM her. She’s cool, She’s nice, and doesn’t bite too hard.

No need to do that, I already stickied the thread. It seems very current and valuable to me.

Gaile Gray
Forum Communications Team Lead
ArenaNet

Static fractal schedule

in Dev Tracker

Posted by: Cameron Rich

Cameron Rich

QA Embed

To clarify on what the “Static Schedule” means:

Old System:
Every time you load in from Dessa’s Lab, a random fractal is chosen. If you want to play Swamp, you have to leave and re-enter, “rerolling” until you get that fractal.

New System:
Upon loading in from Dessa’s Lab, you are placed in a particular fractal depending on which scale you are playing at. If you want to play Swamp, all you’ll have to do is enter at a scale associated with it.

Hope this helps!

So these will change daily? Or will certain levels always be locked into certain fractals?

Had to delete my last post because of forum shenanigans. For Clarity:

Scales will now have a specific assigned Fractal associated with them. So certain fractal scales will have you play through the Swamp Fractal, others will be Mai Trin, etc. Each existing fractal has been associated with a number of scales, so you’ll see all of them multiple times on your ascent to fractal scale 100.

With this change, it will be easier for groups who want to practice strategy against a certain fractal to jump right in and play. Additionally, it paces out the rate at which you experience certain Fractals, so you don’t have to fight the same encounters over and over again!

ArenaNet at gamescom -- Cologne, Germany

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

I want to reach out to guilds who are attending gamescom.

We know that several Guild Wars 2 fansites will be present, but I imagine even more guild leaders and guild members will be at the show. Post here or drop me a PM if you or your guild members will be at the Cologne show!

Really looking forward to seeing you there!

Gaile Gray
Forum Communications Team Lead
ArenaNet

ArenaNet at gamescom -- Cologne, Germany

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

Will Anet reps be at Dragoncon in Atl. GA this year?

Sorry, no, we will not be attending Dragoncon this year.

Gaile Gray
Forum Communications Team Lead
ArenaNet

Mumble Link: Add player health?

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Posted by: Lawton Campbell

Lawton Campbell

Web Programmer

Also the mumble wiki says not to update it that often — because it’s just raw shared memory there’s no explicit synchronization. I’m a bit worried about hammering it with writes (e.g., the consumer might read corrupted JSON).

I really really want to just have like … a local websocket or something that you can connect to to register for events, but that’s still a long way off.

Wanted: Advanced history lesson

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Posted by: BobbyStein

BobbyStein

Guild Wars 2 Lead Narrative Designer

I logged in last night but did not get an email from Arena Net about the new History Lesson of Living World Season 1. Not sure why, but it doesnt show up in my story tab either. I hope its a bug

The mail only gets delivered once Season 1 History Lesson is activated (located under Scarlet’s War in the Story Journal). This happens automatically after you complete Victory or Death, the final Personal Story step. You can also manually select and activate it, but you need to be level 80 in order to do this.

If you’re still having issues, I suggest posting a screenshot or contacting Customer Service. Thanks.

windows 10 minimize/alt-tab crash nvidia

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Posted by: Jon Olson

Jon Olson

Gameplay Programmer

Are these crashes accompanied by the game’s crash reporting dialog? If so, please post the crash text found after clicking on “show details”. Please post them as attachments.

WvW Lag March 2015

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Posted by: Stephen ClarkeWillson

Stephen ClarkeWillson

ArenaNet Studio Technical Director

Oops – what I said earlier – that the world transfer populations are based on the total membership – was true yesterday. Today we shipped a feature that shows the membership based on activity. Here’s a post about how it works now: https://forum-en.guildwars2.com/forum/game/wuv/World-Population-Changes-Are-Coming/first

SMS... Thingamjiggy...?

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Posted by: Paul Ella

Paul Ella

Producer

Though if it did happen, my question stands, if I decide I don’t want to log in badly enough to displace the cat and tromp downstairs, will anything worse than not logging in happen? Will my account get locked for suspicious activity?

If you don’t attempt to put in a code nothing will happen – you just won’t be logged in. Your account will not be locked for not logging in.

New juvenile beasts?

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

Watcha think? Any chance us rangers are gonna get more pets to choose from??

I honestly don’t know the answer, but as a Ranger-at-Heart, I’m hoping, too.

Gaile Gray
Forum Communications Team Lead
ArenaNet

Game Update Notes - July 28, 2015

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

Bug Fixes

  • Fixed an issue that caused light-adaptation graphics settings to reset between sessions.
  • SMAA is now selectable as an antialiasing option in-game.

Mesmer

  • Portal: Fixed an issue that allowed players to have zero cooldown on reentering the portal when under the effects of resistance.
Gaile Gray
Forum Communications Team Lead
ArenaNet

SMS... Thingamjiggy...?

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Posted by: Paul Ella

Paul Ella

Producer

I had similar concerns, so to clarify this further…

For someone who lives outside one of NCSoft’s main areas, will the SMS be originating from the most suitable NCSoft office and therefor possibly be incurring international rates, or will it always be treated as a domestic SMS wherever you are?

(For instance, I’m in Australia, and I haven’t been able to find evidence that there’s an Australian office – I think I heard of one being potentially opened a few years ago, but I don’t think it happened in the end.)

We are working with a leading SMS message provider to send our verification codes. This way we ensure local service provider rates apply regardless of your location for any country listed when you sign up for SMS.

ArenaNet at gamescom -- Cologne, Germany

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

And I’ll be wearing one of my many many Guild Wars T-shirts.

I hope there will be some kind of Guild Wars 2 loot again this year.

Oh no, I don’t think there will be any loot this year.
~whistles~
~looks at sky~

:)

Gaile Gray
Forum Communications Team Lead
ArenaNet

ArenaNet at gamescom -- Cologne, Germany

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

Since I saw a lot of people with commander icon last year at gamescom, maybe we should all get a commander tag in different colors so we can recognize each other?!

I will be sporting my traditional purple/lavender commander tag.

Gaile Gray
Forum Communications Team Lead
ArenaNet

Stuck at Log-In

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

42:0:9001:4418 this is the error code that i am getting everytime that i try to log in

Thank you, Kalera. I passed that along right now.

Gaile Gray
Forum Communications Team Lead
ArenaNet

WvW Lag March 2015

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Posted by: Stephen ClarkeWillson

Stephen ClarkeWillson

ArenaNet Studio Technical Director

The number of players allowed in per team all follow the same rules on all instances of each WvW map.

The numbers you see on the World Transfer screen are based on the number of players who have signed up for that world: what we call the membership count – which is not the same thing as the number of players active at any one time for that world.

WvW Lag March 2015

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Posted by: Stephen ClarkeWillson

Stephen ClarkeWillson

ArenaNet Studio Technical Director

We’ve been tracking WvW server perf and as a result we have increased the map capacities by 10 for each team. We’ll keep tracking and look at further increases over the next week.

Guild emblem ids string or numbers?

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Posted by: Lawton Campbell

Lawton Campbell

Web Programmer

This should be fixed on live.

Stuck at Log-In

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Forum Communications Team Lead

We believe this is resolved, but by all means please do post if you are still not able to log in. Any messaging you get — especially an error code — would be extra helpful.

Thanks.

Gaile Gray
Forum Communications Team Lead
ArenaNet

Revenant WvW Roaming Video

in Dev Tracker

Posted by: Roy Cronacher

Roy Cronacher

Game Designer

Nice video!

Twitter: @RoyCronacher
I work on systems, skills, and balance, among other things.

Anyone else having a really slow download?

in Dev Tracker

Posted by: Samuel Loretan

Samuel Loretan

Connection failed if try to log in for everyone?

That is expected – the login will start working when the test starts.

Anyone else having a really slow download?

in Dev Tracker

Posted by: Samuel Loretan

Samuel Loretan

Hi!

We investigated and noticed there was an issue with the client that you could download on the account website. We now have fixed this issue, but you will have to re-download the executable from the account website, and replace the one you downloaded beforehand.

Please let me know if you’re getting normal speeds with the latest executable.

Guild emblem ids string or numbers?

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Posted by: Lawton Campbell

Lawton Campbell

Web Programmer

Before I attempt to fix anything and use string instances all over the place: is this an intended change? Is this supposed to be permanent or is this something that was overlooked? What about other API endpoints which used to have numbers/integers for ids?

This is a bug. I changed some backend pieces around and this somehow slipped through the cracks; I’ll try to get this fixed on live today.

Cannot login to the leaderboards [merged]

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Posted by: Lawton Campbell

Lawton Campbell

Web Programmer

Yep, this is a known issue. We’re working on it but I don’t have an ETA.

Season 1 recap

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Posted by: BobbyStein

BobbyStein

Guild Wars 2 Lead Narrative Designer

Another thing I found a little annoying was that if you ask about the NPCs, Makkay gives you the spiel by voice… in an open-world instance, and in great detail and length. That sort of information is possibly better given by text, so that one player isn’t interfering with another to have their questions answered. (Unless the voiceover only applies to the player who asked the question, of course.)

Makkay’s VO is played client side, so every player will hear the right lines regardless of how many people are interacting with her. Also, all her lines are logged to chat so you can read it afterward. It’s new tech that we plan on using more often in the future.

The Client keeps crashing at start

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Posted by: Jon Olson

Jon Olson

Gameplay Programmer

I’m having the same issue. If by chance I can log into a character before it crashes I’m able to play but having to wait for the download of each map. Just like the armoredvehicle I had no issues just prior to the patch.

In addition I did an uninstall of the game and a new install and had the same issue.

Ad-Aware or some other related product from LavaSoft is interfering with the connection. It may be a toolbar installed in your browser.

Windows 10 incompatable?

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Posted by: Jon Olson

Jon Olson

Gameplay Programmer

If it’s a dialog suggesting you send the report to us, please post the details found after clicking “show details” (preferably as an attachment.)