Dev Tracker

Feedback: Guild Wars 2 Mac 64-Bit Client

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Posted by: Stephen ClarkeWillson

Stephen ClarkeWillson

ArenaNet Studio Technical Director

BDave, yup, we only search the /Applications folder.

New Updates crash my Mac

in Dev Tracker

Posted by: Jon Olson

Jon Olson

Programmer

It turns out I spoke too soon. My mac is brand new and amazing, yet the game crashes constantly. Its not as bad as it was on my macbook because now only the client crashes, and not the whole computer, but the game us UNPLAYABLE right now because it simply crashes like crazy. I login, and it crashes within seconds now.

Is this with the 64-bit test client?

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, & Streaming Client

AT Scheduling Proposal

in Dev Tracker

Posted by: Ben Phongluangtham

Ben Phongluangtham

Game Designer

The tournament calendar is actually independent of reset days and it’s actually 1 hour earlier, not later. Also, we’ve set the schedule so that tournaments are now 7-8 hours apart.

For example: Grenth’s Game opens today at 11:15PM PST. Tomorrow, it will start at 10:15PM PST. Saturday it will start at 9:15PM PST and so forth.

This should give people with all schedules chances to participate. There may be some days where no tournaments work for you, but it won’t be too long until a tournament moves back into your timeframe.

QP Cleared When Transferring Between Regions

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Posted by: Ben Phongluangtham

Ben Phongluangtham

Game Designer

Hey folks,

We have encountered an inconsistent issue with Automated Tournament QP. QP may be cleared upon transferring between NA and EU. Normally, this should only happen if you transfer and then participate in a tournament.

For now, if you care about your QP, please refrain from transferring between regions.

Additions to Material Storage

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Posted by: LinseyMurdock

LinseyMurdock

Game Designer

My concern with all of this is as you have said in the past, the space available is limited and you can’t really remove any once they have been added. So while you may be able to fit all these new mats in for now, when the expansion pack hits and inevitably many new crafting mats are added, will they all be able to fit? How about 2-3 expansions down the line? Has there been consideration for the long term implications of this system?

Part of this project for me was determining a total budget and breaking it down into chunks for future use in addition to this phase of additions. So, I budgeted about 100 items to add now with separate budgets for all future projects. Now, I am clearly over budget here but it isn’t looking like the expansion will use their full budget and it is unlikely that Season 4 will use its entire budget as well, so I am borrowing a bit. Regardless, I believe that we have enough space to be able to add these kinds of materials to material storage as we release them moving forward.

I’d also like to suggest Aetherkey pieces.
I know many will say that they belong on a keyring, but:

  1. They are not keys, just pieces, and
  2. People have been wanting a keyring for a while now, it still hasn’t happened, and removing them from mat storage in case a keyring is added doesn’t sound too hard.

Key ring or equivalent is coming soon. Pieces are like sand, just use them and make the keys. Opening Aether chests isn’t worth it nowadays anyway

WHOA WHOA WHOOOOOOA there. A key ring is NOT “coming soon”, please manage your expectations. I have indicated that I would prefer to address keys through a key ring, however, I have NOT found anyone to do that work and it can’t be me personally. Considering that, a key ring is currently in indefinite limbo until I can find someone willing to take it on as a side project.

As far as Marks to Crests, those really need a spot as there are a ton of those.
Mark (level 20)
Talisman (level 35)
Seal (level 50)
Medallion (level 65)
Crest (level 80)

There are 5 of each type. That’s 25 total.

You probably don’t realize it but you just made an excellent case for them to NOT go into storage. That said, I will consider the level 80 Crests since they go into Amalgamated Gemstones, but I have almost zero desire to put all 25 into storage.

12. Experience data loss, resetting progress back to step 7, thus undoing all the hard parts I just did
13. Experience crushing demoralization and wallow in sadness for days while numerous people try to help recover work. This is why you should never save your docs locally and nowhere else.
14. Acceptance of lost data and thorough avoidance of redoing work while advancing through stages of grief

Data loss sucks, and I don’t know your infosec/IA plan, but do you guys not do nightly offsite backups or was there a backup failure? O_O I mean, I can see full revolt in the art department if a server failed and several days of paintings were lost in the mist. They’d come for your CIO armed with styluses and cintiqs, thirsty for blood, demanding revisions to your BC/DRP.

The problem was that I did not check it into our file share or save it on the network. It was ONLY on my local machine. LIFE LESSON LEARNED.

The plan adds way more than I expected!

It also adds more sass than I anticipated. Hee. Thanks, Linsey!

I’ve got sass in spades.

i would also love to see infinite stacking, instead of the default of 250

No. A thousand times to the ends of eternity, no.

Just out of curiosity though, if something can’t be deposited and isn’t stackable (like salvage kits, mining tools or ascended rings of the same type), how hard is it to make them stackable?

Very VERY hard. Like, never going to happen, hard.

Is there any possibility of a few, perhaps a dozen, uncategorized storage slots? That would take a stack (or expanded stack) of whatever was put into them first. When the stack of items was removed, it would be available for a stack of other stuff. This would be useful for holding those items that we collect incessantly with no clear goal in mind (Blade Shards). It would also allow each player to customize their bank to best serve their needs.

Nope! That’s what regular bank tabs are for.

Lead Designer – Living World

Additions to Material Storage

in Dev Tracker

Posted by: LinseyMurdock

LinseyMurdock

Game Designer

My concern with all of this is as you have said in the past, the space available is limited and you can’t really remove any once they have been added. So while you may be able to fit all these new mats in for now, when the expansion pack hits and inevitably many new crafting mats are added, will they all be able to fit? How about 2-3 expansions down the line? Has there been consideration for the long term implications of this system?

Part of this project for me was determining a total budget and breaking it down into chunks for future use in addition to this phase of additions. So, I budgeted about 100 items to add now with separate budgets for all future projects. Now, I am clearly over budget here but it isn’t looking like the expansion will use their full budget and it is unlikely that Season 4 will use its entire budget as well, so I am borrowing a bit. Regardless, I believe that we have enough space to be able to add these kinds of materials to material storage as we release them moving forward.

I’d also like to suggest Aetherkey pieces.
I know many will say that they belong on a keyring, but:

  1. They are not keys, just pieces, and
  2. People have been wanting a keyring for a while now, it still hasn’t happened, and removing them from mat storage in case a keyring is added doesn’t sound too hard.

Key ring or equivalent is coming soon. Pieces are like sand, just use them and make the keys. Opening Aether chests isn’t worth it nowadays anyway

WHOA WHOA WHOOOOOOA there. A key ring is NOT “coming soon”, please manage your expectations. I have indicated that I would prefer to address keys through a key ring, however, I have NOT found anyone to do that work and it can’t be me personally. Considering that, a key ring is currently in indefinite limbo until I can find someone willing to take it on as a side project.

As far as Marks to Crests, those really need a spot as there are a ton of those.
Mark (level 20)
Talisman (level 35)
Seal (level 50)
Medallion (level 65)
Crest (level 80)

There are 5 of each type. That’s 25 total.

You probably don’t realize it but you just made an excellent case for them to NOT go into storage. That said, I will consider the level 80 Crests since they go into Amalgamated Gemstones, but I have almost zero desire to put all 25 into storage.

12. Experience data loss, resetting progress back to step 7, thus undoing all the hard parts I just did
13. Experience crushing demoralization and wallow in sadness for days while numerous people try to help recover work. This is why you should never save your docs locally and nowhere else.
14. Acceptance of lost data and thorough avoidance of redoing work while advancing through stages of grief

Data loss sucks, and I don’t know your infosec/IA plan, but do you guys not do nightly offsite backups or was there a backup failure? O_O I mean, I can see full revolt in the art department if a server failed and several days of paintings were lost in the mist. They’d come for your CIO armed with styluses and cintiqs, thirsty for blood, demanding revisions to your BC/DRP.

The problem was that I did not check it into our file share or save it on the network. It was ONLY on my local machine. LIFE LESSON LEARNED.

The plan adds way more than I expected!

It also adds more sass than I anticipated. Hee. Thanks, Linsey!

I’ve got sass in spades.

i would also love to see infinite stacking, instead of the default of 250

No. A thousand times to the ends of eternity, no.

Just out of curiosity though, if something can’t be deposited and isn’t stackable (like salvage kits, mining tools or ascended rings of the same type), how hard is it to make them stackable?

Very VERY hard. Like, never going to happen, hard.

Is there any possibility of a few, perhaps a dozen, uncategorized storage slots? That would take a stack (or expanded stack) of whatever was put into them first. When the stack of items was removed, it would be available for a stack of other stuff. This would be useful for holding those items that we collect incessantly with no clear goal in mind (Blade Shards). It would also allow each player to customize their bank to best serve their needs.

Nope! That’s what regular bank tabs are for.

Lead Designer – Living World

Additions to Material Storage

in Dev Tracker

Posted by: LinseyMurdock

LinseyMurdock

Game Designer

I’ve got a bunch of replies saved up, so I am going to blast through a bunch of them now and circle back when I have time for a few topics I still want to touch on.

• No Instant Repair Canisters, Bank Access Express, Trading Post Express, Merchant Express, Revive Orb. Please just use these.

How about you add a check and if the account has , say a permanent Bank Access or other permanent, it quits dropping them and drops something useful or make them so you can sell them for something instead of just flushing them to make room.

Interesting. I don’t know if this is a desirable change on our end, but I will talk to some folks about something like this. We recently got some tech that MIGHT make it TECHNICALLY possible, so I can at least make a promise that I will poke the Commerce team about the idea. No promises beyond that.

Consider removing Unidentified Fossilized Insect and have someone make it so its vendor equivalent (3x Sandy Bag of Gear) drops instead once the Ambrite weapons collection is completed. Would probably make Dry Top-dedicated guilds even happier.

A replace on the drop table might be possible because of that previously mentioned tech, but I don’t know if it is in scope for me to make such a change.

15. Put on big girl pants and redo steps 7-11

I question the need for pants for this step. Pants are never necessary.

I normally agree thoroughly, however, in a professional environment not wearing any kind of bottom coverings is frowned upon.

Thanks for your work! May I also suggest the Ascended crafting materials you need for the Grandmaster Marks? Those are:
Carbonized Mithrillium Ingot
Square of Vabbian Silk
Blended Leather Sheet
Empowered Mithril Ingot
Empowered Cured Thick Leather Square
Bolt of Empowered Silk
Composite Wood Board
Weaponized Elder Wood Plank
Weaponized Cured Thick Leather Square
Weaponized Mithril Ingot

Ah ha! Now THIS. THIS is a suggestion. These did not exist when the project came up and were thus not even considered. I’m not going to make a promise right now that I will include them as I have not done my investigation, but I will promise to thoughtfully consider them and discuss it with the PvP team.

Lindsey, have you considered adding some more regular cooking materials? Things like Bottle of Rice Wine and Stein of Hearty Ale, that are used in recipes, but cannot be stored in the material storage.

I did but decided the use case wasn’t quite robust enough to include.

If anything, I am looking for cuts to this list, not adds.

Why should we suggest cuts??

Oh, I wasn’t necessarily asking for cut suggestions. Just indicating that I am not super interested in adding to the list, far more interested in removing. To be perfectly honest, I did not need to include the community in this project at all. I could have come up with this list on my own by just talking to folks internally. I just think it is more fun and inclusive doing it with community input and buy-in, so I took the opportunity to do that instead. It probably would have been easier for me to do it all internally.


Spiritwood Dowel

Deldrimor Steel Plated Dowel

What’s the difference between these?

Ha! Excellent catch, they are indeed the same. I had caught that before posting, fixed it on my spreadsheet but missed it on my post draft. Fixed!

Lead Designer – Living World

Balthazar's Brawl 6/22

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Posted by: Ben Phongluangtham

Ben Phongluangtham

Game Designer

Hello, Ben. The broadcasting system is still broadcasting Grenth & Melandru’s rounds from a couple of hours ago. Is this intended?

It feels quite confusional with the current tournament (Balthazar’s Brawl) quite hard to track the current rounds of current tournament.

Any insights, there Ben?

I agree, that’s pretty confusing. I’ll talk to the programmers about cleaning that up.

Game Update Notes - June 20, 2017

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Posted by: Mark Katzbach

Mark Katzbach

Content Marketing Manager

Bug Fixes:

  • World vs. World: Fixed an issue in which player-controlled creatures were missing names.
  • Fixed an issue that prevented players from receiving loot from raid encounters.
  • Fixed a client crash.

Balthazar's Brawl 6/22

in Dev Tracker

Posted by: Ben Phongluangtham

Ben Phongluangtham

Game Designer

We ran into tournament bug while the servers prepared for an upcoming hotfix that stalled the tournament.

We’re going to reset the tournament and reopen registration at 12:45PM PST (19:45 UTC).

Sorry for the inconvenience.

API for PVP tournament times

in Dev Tracker

Posted by: Lawton Campbell

Lawton Campbell

Web Programmer

There’s an open issue for this but I’m not sure if/when I’ll have time to implement it

Sildar's digital paintings

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Beautiful!!

I have to ask, does it have a title? Is there a particular area that inspired you?

Oh, and what program do you use? I love those sort of details.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Minimap shift+click issue

in Dev Tracker

Posted by: Jon Olson

Jon Olson

Programmer

We’ll be looking into options to help alleviate these where possible. I cannot guarantee if or when that will happen though, given prioritization of issues…

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, & Streaming Client

Feedback: Guild Wars 2 Mac 64-Bit Client

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Posted by: Ester Sauter

Ester Sauter

Tech QA

I’m also having strange texturing/coloration on one (and only one) of my characters. Changing graphics settings, rebooting the client, and even loading the character/other characters doesn’t seem to fix it. The odd-coloration is consistent, though (it always looks the same). I tried to submit a bug report, but it said “Error producing screenshot.”

Otherwise, the graphics look so beautiful on 64-bit!

This is happening to one of my characters too, I’ll add your screenshot to the existing bug. We’ve run into some oddly manifesting graphical issues throughout this process, for example, you may notice things are blue sometimes (another bug we’re working on). Keep taking screen shots and posting them here!

Feedback: Guild Wars 2 Mac 64-Bit Client

in Dev Tracker

Posted by: Ester Sauter

Ester Sauter

Tech QA

Thanks everyone! It’s great to finally have players in-game on this client and to be able to talk about it! We really appreciate all of the enthusiasm!

As far as ‘what can I test’, test all of the things! And as that isn’t really helpful, let us know if you had any features in the 32-bit client that you miss in the 64. For example, we added some gesture functionality recently, and we know that CMD-Enter doesn’t do what it’s supposed to do yet, we are planning on adding that.

This has been a long haul and we are all so happy to have you all help us finish this project. Please be patient with us as we fix things. All of our fixes should be in release notes, so you should know what to expect from any given release.

Use /bug in-game for bugs that are at a specific location, we search by OS and bitness so we’ll know it’s a Mac 64 bit client bug. Those reports give us information we can’t get any other way on live.

Most of all, just play and have fun! Let us know what you think, and even if we don’t respond to each post or bug, we are reading this thread and others like it. We are verifying and reproducing bugs and sending them off to the team for fixing. Like the blog post said, we need your help!

Tournament Daily

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Posted by: Ben Phongluangtham

Ben Phongluangtham

Game Designer

Hi Ben, do you mean that there will be more AT events added or will there still be 3 per day?

3 per day, just the start times will shift to give people with all sorts of schedules a chance to participate.

Tournament Daily

in Dev Tracker

Posted by: Ben Phongluangtham

Ben Phongluangtham

Game Designer

Once the dust is settled, we’ll finalize the schedule and then it will be on a shifting schedule. Every day, each tournament will start an hour earlier than it did the previous day.

No Loot after beating weekly Raid Bosses

in Dev Tracker

Posted by: Crystal Reid

Crystal Reid

Game Designer

The team is still investigating the issue and working to get a fix out as quickly as they can.

Game Update Notes - June 20, 2017

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Posted by: Mark Katzbach

Mark Katzbach

Content Marketing Manager

06/20/2017 – Late Notes
General:

  • Left and right shift are now distinct keys when used alone. This matches the already existing behavior of control and alt/option. This should not change functionality when used in combinations.
  • Added an option in the General Options tab, under Camera controls, to use either mouse button to change the direction of your character while moving.

Community Showcase Live Archives

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

June 2017 Episode

Special Guest: Ester Sauter, Technical QA

Featured Artists:

  • Stephen Wells
  • Pink Alp Bananas
  • Ratasum Renegade
  • Shocking Sunny
  • Mohammad Qureshi
  • Miss Kilvas
  • Cinz
  • Coy Powers
  • Storm Princes
  • pharaonenfuchs
  • Random Sketches
  • Eqinox
  • Kitabyan
  • Wenderland
  • Proud Pastry
  • Dusty Spaghetti
  • S Buzzard
  • Smash-chu
  • Iluminescent
  • Jasmine Law
  • crowtez
  • Nicole Cadet
  • Queen Nyra
  • Penslinger
  • Southsun Stalwart
  • Dalennau
  • Tomadishe
  • Arshluxero
  • Pawel Adamus
  • Pastelmordrempup
  • ShdwBlood

And callouts for:

  • Noisia – Forum member offering to make chatbox banners for streamers and YouTubers on commissions.
  • Organizers of the Pride March in Tyria — read about it here.

Share here! Share on Tumblr (flag each piece #GW2 Fan Submission). We love to showcase your art! And like several 2015 pieces in this show prove, we do indeed look throughout our media to find the perfect piece for each show.

Thanks to each and every member of the Community Creations forum, our Tumblr page, and our viewing audience!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

How are AT matches arranged?

in Dev Tracker

Posted by: Ben Phongluangtham

Ben Phongluangtham

Game Designer

The bracket is set up before the first match even starts, based on QP. If QP is equal, then it’s random.

Winning quickly has no bearing on your next match.

Feedback: Guild Wars 2 Mac 64-Bit Client

in Dev Tracker

Posted by: Jon Olson

Jon Olson

Programmer

Full screen resolution choices are currently limited to whole number divisions of the system given screen resolution. I cannot guarantee that this will change, but we’ll see.

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, & Streaming Client

Game Crash

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Posted by: Jon Olson

Jon Olson

Programmer

Module: nvd3dumx.dll

This seems to suggest something is going amiss in your Nvidia (graphics) drivers.

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, & Streaming Client

Feedback: Guild Wars 2 Mac 64-Bit Client

in Dev Tracker

Posted by: Jon Olson

Jon Olson

Programmer

ok, I guess the issue isn’t with [FN] keys as a whole, but only F11 specifically. I tried toggling the Mac settings for the keyboard [FN] key but that does not change F11 not working at all. I do not have that key bound to anything else either.

F11 among several others are system level keybinds by default. We chose to not override this behavior.

Depending on the key and ones hardware fn and/or alt/option may need to be held to bypass the system level setting.

Alternately one can switch the system level setting in System Preferences in the Keyboard panel. Look for something to the effect of “Use F1, F2, etc. keys as standard function keys” However this will generally still require alt/option for some keys unless you also turn off the system level Shortcuts.

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, & Streaming Client

(edited by Jon Olson.8439)

Feedback: Guild Wars 2 Mac 64-Bit Client

in Dev Tracker

Posted by: Jon Olson

Jon Olson

Programmer

So is this a native client as discussed or a 64bit wrapper like the old 32bit client? I noticed you didn’t use the word native so I’m curious.

It is native.

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, & Streaming Client

Feedback: Guild Wars 2 Mac 64-Bit Client

in Dev Tracker

Posted by: Johan Skold

Johan Skold

Lead Engine Programmer

Thanks for the answer. Any chance of it coming further down the line, or maybe even a native Linux client?

Definite no on the latter. For the former I wouldn’t expect it.

This is very exciting. Thanks for rolling this out.

After some very preliminary testing, the client has a halting or jerky quality when I rotate the camera or move my character through the world. It’s akin to a graphical hitch. I also get the stuttering effect when I zoom out to the world map. This is with settings turned way down (lower than I currently use on the beta wrapper). Any thoughts or suggestions?

This is due to shader compilation. The longer you play, the less you will run into it (until the next time you launch the client). We have some ideas of how we can lessen the impact of it, but nothing that’s ready.

Hello, is there a way to set a other resolution then nativ and half-nativ?
And the ^-key on the German Apple Keyboard is not bindable.

Not currently. As for your key binding issue, currently it appears in certain layouts that the key next to 1 and the key next to left shift are swapped for input in certain contexts. So temporarily you can use the button next to left shift to swap weapons.

Feedback: Guild Wars 2 Mac 64-Bit Client

in Dev Tracker

Posted by: Johan Skold

Johan Skold

Lead Engine Programmer

Well this is exciting. Copying my .dat file over now…

You actually don’t have to. If you don’t have .dat in the 64-bit app, it’ll try to find the 32-bit app and use the .dat from there. This way you can keep both apps (in case one has issues) and use either. FAQ

I know it’s kind of off topic, but there is no way to use the OpenGL renderer on Windows, is there? Us Wine players would really appreciate that… There’s dozens of us! Dozens!

Currently there is not. Despite OpenGL being cross-platform there are a lot of differences between platforms (available extensions, API conformance, etc). We tried it briefly but additional work would be required to get it working properly, and we already have our hands full with the macOS client.

Game Crash

in Dev Tracker

Posted by: Jon Olson

Jon Olson

Programmer

Can you post some of the details from the crash text? Click on Show Details if you don’t see the info.

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, & Streaming Client

Automated Tournament Status

in Dev Tracker

Posted by: Ben Phongluangtham

Ben Phongluangtham

Game Designer

Sorry for the late notice. Tournament is on. We believe we’ve got all the issues resolved.

email authentication

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

You mention that you and “the former owner” of the account are not able to access. That’s as it should be. Selling, trading, or even just passing along an account is forbidden by the User Agreement. I suspect that our Support Team will be unable to assist you.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Feedback: Guild Wars 2 Mac 64-Bit Client

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Hey folks,

We’re excited to be launching the Guild Wars 2 Mac 64-bit Test Client today, and want to offer you an opportunity to provide feedback and ask questions in this forum thread.

Read the blog post here.
And an FAQ has been posted in our Knowledge Base.

Please share your thoughts!

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

(edited by Gaile Gray.6029)

Game Update Notes - June 20, 2017

in Dev Tracker

Posted by: Mark Katzbach

Mark Katzbach

Content Marketing Manager

  • Laying the ground work for a native Mac OSX 64bit test client.

Minimap shift+click issue

in Dev Tracker

Posted by: Jon Olson

Jon Olson

Programmer

Left and right shift were separated to match control and alt’s behavior.

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, & Streaming Client

Automated Tournament Status

in Dev Tracker

Posted by: Ben Phongluangtham

Ben Phongluangtham

Game Designer

Hi folks,

Unfortunately, some issues with tournaments have come up that we didn’t encounter during our internal tests. We’re working on solutions, but they are not going to be ready today. We’re hoping we’ll get these resolved tomorrow. We’ll update this thread in either case.

We apologize for the delays.

Camera look direction problem

in Dev Tracker

Posted by: Jon Olson

Jon Olson

Programmer

We expanded the usage of the previously Mac only option for using either mouse button to change direction. It’s likely that you previously played on a Mac and that option was enabled when today’s build went live.

edit: You can find the option toward the bottom of the Camera section in the General tab of Options.

Beta, Character Select/Create, Enhanced Squad UI, Play for Free, Raids, & Streaming Client

Anyone stuck in PvP in the tournament?

in Dev Tracker

Posted by: Ben Phongluangtham

Ben Phongluangtham

Game Designer

One quick note: Once we’ve fixed your map, you’ll have to click the button to leave, manually.

Anyone stuck in PvP in the tournament?

in Dev Tracker

Posted by: Ben Phongluangtham

Ben Phongluangtham

Game Designer

Ok, we finished another pass of clearing people from matches. If you are still stuck, let us know.

Again, apologies for the inconvenience.

Anyone stuck in PvP in the tournament?

in Dev Tracker

Posted by: RubiBayer

RubiBayer

Content Marketing Manager

DOBBY IS FREE at last!’

So … we should have been giving everyone these?

Anyone stuck in PvP in the tournament?

in Dev Tracker

Posted by: Ben Phongluangtham

Ben Phongluangtham

Game Designer

We’re doing another round of match clearing.

We’re really sorry for all the issues. Obviously, this wasn’t how we wanted the new tournament system to start. We’ll keep working to find the issues and get them resolved asap.

Anyone stuck in PvP in the tournament?

in Dev Tracker

Posted by: Ben Phongluangtham

Ben Phongluangtham

Game Designer

We think we’ve got everyone now. Please try to exit your match and if it doesn’t work, let us know.

Anyone stuck in PvP in the tournament?

in Dev Tracker

Posted by: Ben Phongluangtham

Ben Phongluangtham

Game Designer

We’re working on clearing out the stuck matches. Will take a bit to get everyone.

Anyone stuck in PvP in the tournament?

in Dev Tracker

Posted by: Ben Phongluangtham

Ben Phongluangtham

Game Designer

We’re aware of the issue and are working on getting people unstuck. Unfortunately, we’re going to have to cancel this tournament.

We’re working on tracking down the issue and hope to get it resolved quickly.

Game Update Notes - June 20, 2017

in Dev Tracker

Posted by: Mark Katzbach

Mark Katzbach

Content Marketing Manager

Bug Fix:

  • Fixed a client crash.

Game-Breaking Bug: Bria (Iron Marches)

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Thank you for all the details that you’ve provided in your reports. This level of detail will be helpful in allowing QA to thoroughly review what’s going on which in turn would ensure that the devs can implement a correction.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

PvP Game Browser is crashing everyone

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

just doing hearts in Diessa Plateau the game crashes even

Dang! Thanks for letting us know, WC.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

PvP Game Browser is crashing everyone

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Yes, this is more widespread than PvP, I agree. The team is aware and is continuing to work on the fix.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Dailies Reset

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

This is common after a patch, especially where there’s a change to the dailies. You can get in some extra rewards, if you happen to have completed a few before the update.

Yep, not uncommon, that’s true. I have routed to the QA Team, and will update if I have more info. My instinct is that the dailies will not be reverted to the previous set when other bugs (PvP lobby issue, in-game mail crash) are resolved, but I am speaking only casually and do not have confirmation of that at this time.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Dailies Reset

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Thanks for the report, Solace.

Are other players also seeing this issue? I had not yet picked up this cycle’s dailies, so I cannot confirm this personally. Just wondering if others also noticed the change when this morning’s build went live.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

Opening mail in new PvP lobby causes crash

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

So sorry for this! We’re working on a fix, have actually gotten it well underway and we will have a fix as soon as possible.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet

PvP Game Browser is crashing everyone

in Dev Tracker

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

Yes, we’re so sorry! We’re working on this and will have a fix as soon as possible.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet