Policy: 3rd-Party Programs; Multi-Boxing; Macros

Policy: 3rd-Party Programs; Multi-Boxing; Macros

in Account Issues

Posted by: Gaile Gray

Gaile Gray

ArenaNet Support Liaison

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ArenaNet cannot approve or review or “vet” any third-party programs. Our general policy is that anything that gives advantage is forbidden; anything that imbalances the game in favor of one player over another is strictly disallowed. With that said, we are aware that some utilities help players without impacting others, that is, they do not give anyone an advantage over someone else.

Our development team is not able to review third-party programs to assess their components or give them any sort of approval. We make our policies clear in our User Agreement, Rules of Conduct, and the Conduct Breaches and Outcomes document, which you can find in the Legal Documentation section of our website: https://www.guildwars2.com/en/legal/ You should know the following:

  1. If you chose to use any third-party program, you do so at your own risk.
  2. We cannot offer support if the third-party program impacts Guild Wars or Guild Wars 2 and, for instance, makes the game unplayable.
  3. If you choose to use what you believe to be a “benign,” or non-advantage-giving program, be sure to get it from a legitimate source to protect yourself from the possible addition of cheats or key-loggers.

The best way for a player to assess whether a specific third-party program could have any impact on another player or a PvP opponent is to ask:

  • “Does this program allow someone to play faster, better, longer, or more accurately than someone who doesn’t use it?”
  • “Does this program allow someone to ‘play’ when he/she is not at the computer?”
  • “Does this program allow the user to gain undeserved rewards?”

If the answer to any of these questions is “yes”—or even “maybe”—then we strongly recommend that you do not use the program because to do so may place your Guild Wars or Guild Wars 2 account in jeopardy.

In the future, we will be working directly with the community to develop app support for Guild Wars 2, so stay tuned for more info!

Gaile Gray
Support Liaison
ArenaNet

(edited by Gaile Gray.6029)

Policy: 3rd-Party Programs; Multi-Boxing; Macros

in Account Issues

Posted by: Gaile Gray

Previous

Gaile Gray

ArenaNet Support Liaison

As part of ArenaNet’s policy on third-party programs, we are often asked about multi-boxing and the use of macros. Here is our policy:

Macros

Guild Wars 2 players are permitted to use macros as long as the macros are programmed with a 1 key for 1 function protocol.

  1. This means that if you program a macro, it must require one keystroke per action. You may not program a single key to perform multiple functions.
  2. For example, if you Press A and it results in the casting of a single skill, you’re ok. If you Press A and it casts multiple spells, you’re not ok.
  3. You cannot program a macro to perform the same or multiple actions on more than one account at a time.
  4. You cannot program an “auto-clicker” macro that, for instance, opens chests while you play elsewhere.

Dual- or Multi-Boxing

  1. You may use more than one account at the same time.
  2. You may use more than one computer at the same time.
  3. You must be actively playing on each account.
  4. And as stated above, you may not program your keyboard to perform functions on more than one account at a time.
    a. For example, if you press W on your keyboard to move forward, a single character on a single account should move forward. The keystroke or mouse click should not perform functions on more than one account.
Gaile Gray
Support Liaison
ArenaNet

(edited by Gaile Gray.6029)