lost serial number's?

lost serial number's?

in Account Issues

Posted by: Dulwitch.8976

Dulwitch.8976

here’s my problem since I signed up when Hotmail was still well hotmail I moved my Guildwars 2 serial number and account info into a sub folder, once it changed to Outlook it automaticly wiped that folder so now I don’t have my game’s serial number. How can I prove I own this account if it get’s hacked with out this Valuable information. Is there any way to replace it with out paying for another Client ( and I can’t realy do that)

To be strong as the roots and bold as the earth,
Free as the wind and subtle as the rain upon my leaves.

lost serial number's?

in Account Issues

Posted by: Qnopsik El Qox.1269

Qnopsik El Qox.1269

Rozalinda El Qox 80lvl Elem
Tiny Siege Turtles member
Blacktide player

lost serial number's?

in Account Issues

Posted by: Dulwitch.8976

Dulwitch.8976

Thanks I’m trying to sign up to the service but well it’s not working. Shall try it again another day.

To be strong as the roots and bold as the earth,
Free as the wind and subtle as the rain upon my leaves.

lost serial number's?

in Account Issues

Posted by: Gaile Gray

Gaile Gray

ArenaNet Support Liaison

here’s my problem since I signed up when Hotmail was still well hotmail I moved my Guildwars 2 serial number and account info into a sub folder, once it changed to Outlook it automaticly wiped that folder so now I don’t have my game’s serial number. How can I prove I own this account if it get’s hacked with out this Valuable information. Is there any way to replace it with out paying for another Client ( and I can’t realy do that)

If you need assistance in the future and cannot provide your serial code, the Support Team still will be able to help you, using other information to verify your ownership of the account. Please don’t worry — we do not rely exclusively on the serial code as the be-all and end-all of account ownership verification.

Gaile Gray
Support Liaison
ArenaNet