Elonian Wine - Known Issue

Elonian Wine - Known Issue

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Posted by: Gaile Gray

Gaile Gray

ArenaNet Support Liaison

Next

There’s an issue with Elonian Wine where the price doubled with today’s build. This is an error. That is, there was not an intentional price increase. (No special vintage or ultra-rare grape harvest; no wine shortage after a hearty Labor Day party in Lion’s Arch. )

You may want to hold off on buying Elonian Wine until this is fixed. The fix will be rolled out as soon as possible, but we don’t have a precise timeframe for it quite yet.

Thanks for understanding.

Gaile Gray
Support Liaison
ArenaNet

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Posted by: Rising Dusk.2408

Rising Dusk.2408

It was Kralkatorrik’s master plan all along; cut off supply lines from Elona so it’d cost more to upgrade cores into lodestones! Curse you to the Underworld, elder dragons!

Commander Bonwor Fierceblade – [VZ] Valor Zeal – Stormbluff Isle

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Posted by: Jaia.4219

Jaia.4219

I purchased 20 bottles of Elonian wine before realizing that the price had doubled and checking the forum. Any chance at a refund?

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Posted by: Behemoth.9480

Behemoth.9480

I also purchased about ~50 bottles for Lodestone conversions and I didn’t know it had double since I had never done it before. Will there be any kind of compensation or refund?

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Posted by: Hazeheart.7510

Hazeheart.7510

I’m glad I purchased just one before realising.

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Posted by: Electro.4173

Electro.4173

Thank god its a mistake and not intentional.

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Posted by: SteepledHat.1345

SteepledHat.1345

So you’re saying…. It’s a bad day to buy wine?

“Failure to remain calm is the sign of a weak mind.”

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Posted by: Rising Dusk.2408

Rising Dusk.2408

So you’re saying…. It’s a bad day to buy wine?

But it’s a great day to drink it!

Commander Bonwor Fierceblade – [VZ] Valor Zeal – Stormbluff Isle

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Posted by: swiftpaw.6397

swiftpaw.6397

Will there be any refund? I just threw away a lot of hard earned money…

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Posted by: TheMaskedParadigm.3629

TheMaskedParadigm.3629

I bought 100 of these today while I was promoting cores and didn’t notice the price. Is there any way to be reimbursed or am I just out of the money?

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Posted by: Rivalz.3142

Rivalz.3142

Any chance we can get an update on this? Im sure quite a few people other than myself would like to upgrade cores to lodes so they can finish their legendary.

Alexander Darkstar- [NOPE]
Tarnished Coast

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Posted by: Grezko.7950

Grezko.7950

quite the expensive mistake if you ask me.

Officer of Executed [EXE] from Piken Square.

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Posted by: Vendark.2930

Vendark.2930

I guess my gold is not coming back…

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Posted by: MeatShield.1983

MeatShield.1983

Any update on this? Would like to buy some wine.

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Posted by: Jaia.4219

Jaia.4219

Can we get an update on this, please? I’d love an answer on whether or not those of us who purchased wine will receive a refund. I’m also quite surprised that there is no in-game notification to players to hold off purchasing Elonian wine, as it is still for sale at the bugged price. I don’t imagine most players are aware that this is even an issue. Thanks.

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Posted by: Rivalz.3142

Rivalz.3142

still waiting….

Alexander Darkstar- [NOPE]
Tarnished Coast

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Posted by: TheMaskedParadigm.3629

TheMaskedParadigm.3629

Waiting indeed :/

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Posted by: swiftpaw.6397

swiftpaw.6397

Really pretty disgraceful that this has not been fixed yet. There should at least be a warning if you are having trouble getting a fix out on this. As we speak people are losing their money and people are anxious to find out if they will even be refunded.

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Posted by: TheMaskedParadigm.3629

TheMaskedParadigm.3629

This is why we can’t have Charged Cores!

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Posted by: DarkSpirit.7046

DarkSpirit.7046

Can we fix this soon? It can’t be a difficult fix and it is really blocking me from getting some recipes. Thanks.

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Posted by: Vecanski.2016

Vecanski.2016

I’ve bought 40 bottles before realizing that my gold goes away faster then it should. I’ve lost significant amount of hard earned cash because of this. Can someone from dev team say if there will be refund or I just lost chunk of my money because of this error.

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Posted by: amhill.9640

amhill.9640

How is this not fixed yet? The longer you wait, the more it looks purposeful.

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Posted by: fabipm.4359

fabipm.4359

Just pust 12 silver the elonian wine during 2 days for compensation…
And as amhill says, how is this not fixed yet ?
Early after the release, you realized and item was sold with a very cheap value (by mistake) and you fixed it very quickly…
But when an item is expensive (by mistake) it takes several days.

We cannot believe you when you say it was not made on purpose…

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Posted by: amhill.9640

amhill.9640

Just pust 12 silver the elonian wine during 2 days for compensation…
And as amhill says, how is this not fixed yet ?
Early after the release, you realized and item was sold with a very cheap value (by mistake) and you fixed it very quickly…
But when an item is expensive (by mistake) it takes several days.

We cannot believe you when you say it was not made on purpose…

Especially when it is required for so much material-making items. I can’t forge any lodestones for profit because of this. The timing of this with the patch that includes so much legendary/ascended/crafting/material stuff makes it very easy to put on a tinfoil hat.

It’s a single item’s cost. Put it in today’s small patch and be done with it.

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Posted by: Harrier.9380

Harrier.9380

Any update on this? Need a lot of this wine, and need it soon ^^.

Calamity Blaze | Melee Team Leader
Inner Sanctum [Coin] | Innersanctum-coin.com

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Posted by: Libritor.5673

Libritor.5673

Where’s the update?

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Posted by: MeatShield.1983

MeatShield.1983

Why did this not get fixed in the update? This is very annoying.

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Posted by: amhill.9640

amhill.9640

Why did this not get fixed in the update? This is very annoying.

Very very disappointing.

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Posted by: Ghost.2079

Ghost.2079

This is laughably sad.

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Posted by: Travlane.5948

Travlane.5948

i bought somewhere in the neightborhood of 80-85 of these. i had 285 when i started. i had no idea this happened. i decided to forge all my cores into lodes bc i thought the prices were going to tank on the day where everyone opened their boxes from saving them on event farming. i had no notice of the change in your live video or the updated page …. can we plz get a refund or something? i mean 40-42 g isnt exactly chump change :P

thank you

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Posted by: Deacon.8610

Deacon.8610

How on earth do you not fix this immediately…

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Posted by: SpeedFiend.4521

SpeedFiend.4521

Nah, that’s fine, I’m sure the SAB fixes are much faster/easier to implement than this. Forging infinite light is for chumps anyway.

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Posted by: Banjal.7328

Banjal.7328

What is this crap,how is this not fixed yet?This should be first on the list to fix,the SAB can wait.

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Posted by: MeatShield.1983

MeatShield.1983

Nah, that’s fine, I’m sure the SAB fixes are much faster/easier to implement than this. Forging infinite light is for chumps anyway.

Tell me about it. I just got everything I need to craft Bolt today except enough gold to buy Elonian Wine at double the price.

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Posted by: amhill.9640

amhill.9640

I wonder how fast it would have been fixed if the price were cut in half instead of doubled.

<- SAD PANDA

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Posted by: swiftpaw.6397

swiftpaw.6397

I wonder how fast it would have been fixed if the price were cut in half instead of doubled.

<- SAD PANDA

Truth.

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Posted by: TheMaskedParadigm.3629

TheMaskedParadigm.3629

I wonder how fast it would have been fixed if the price were cut in half instead of doubled.

<- SAD PANDA

Please don’t break the matrix.

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Posted by: SpeedFiend.4521

SpeedFiend.4521

I wonder how fast it would have been fixed if the price were cut in half instead of doubled.

<- SAD PANDA

You could count on that mistake never making it past QA. It’s funny how bugs like this get fixed instantly if it was half price, but it’ll turn out to be some impossible bug that’ll take forever to fix when nobody really wants it fixed. Apparently fixing SAB bugs takes precedence over tweaking a single value that screws up the crafting of an entire CATEGORY of endgame crafting materials. You know, the ones used for silly things like legendaries and rare, expensive skins. Stuff nobody cares about, really.

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Posted by: Rivalz.3142

Rivalz.3142

can we get any kind of dev response on this? I would really like to finish my sunrise.

Alexander Darkstar- [NOPE]
Tarnished Coast

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Posted by: fabipm.4359

fabipm.4359

I also have 200 cores to up in lodestone and I am stuck because “You may want to hold off on buying Elonian Wine until this is fixed”.
Almost 3 days now, thanks.

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Posted by: inxtoxic.5960

inxtoxic.5960

Yeah, someone said that if the price would be halfed down you would fix it as fast as you can, im feeling the same way. Don’t get me wrong, I love this game, I love Anet but this, this is ridiculous, its only price, one of the most simple things to change. One merchant, one item.
Please, fix it, im sure many of us from GW2 uniwerse are suffering from this bug – we collected cores, dust and now when we finally got it we cannot make our weapon, we cannot progress in it – and dont say it, that we can buy it for 51s – I need 100 bottles, so 51 g compared to 25-6 its a huge difference.

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Posted by: amhill.9640

amhill.9640

This will obviously be fixed before the weekend, right?

Right?

……right?

:(

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Posted by: Araziel.7201

Araziel.7201

I think they are trying to track down why it happened. But come on, dudes!! We got stuff to craft.

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Posted by: khani.4786

khani.4786

Buy mystic binding agents instead until they fix it (Laurel vendor)?

But yeah, hope it’s fixed soon.

* Carnished Toast [YUM] on Tarnished Coast *
Charrgril Roastfur | Charr | Ranger Extraordinaire
Maggie Jackdaw | Norn | Phantasmagoric Guardian

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Posted by: Harrier.9380

Harrier.9380

Buy mystic binding agents instead until they fix it (Laurel vendor)?

But yeah, hope it’s fixed soon.

Sadly I don’t have 100 laurels to spare.
kitten wine is the last thing I need to finish Sunrise…

Calamity Blaze | Melee Team Leader
Inner Sanctum [Coin] | Innersanctum-coin.com

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Posted by: Wanze.8410

Wanze.8410

I wonder who is gonna be first after the patch which fixes this to run to the mf vendor, buy loads of elonian wine for 25.60 silver and fill all those buy orders on the tp for 40 silver.

Bloin
Tin Foil [HATS]-Hardcore BLTC-PvP Guild
Far Shiverpeaks

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Posted by: amhill.9640

amhill.9640

Knock knock

Who’s there?

Nobody

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Posted by: SpeedFiend.4521

SpeedFiend.4521

Buy mystic binding agents instead until they fix it (Laurel vendor)?

But yeah, hope it’s fixed soon.

Yeah, I’ll get right on that. I need to flip 330 cores so that’s 165 laurels. It’s only about 4 months worth of doing your daily/monthly every time, right?

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Posted by: swiftpaw.6397

swiftpaw.6397

I’m feeling like screenshotting this thread. Who know what will happen to it a couple weeks in with no fix XD

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Posted by: Sophianne.9204

Sophianne.9204

I don’t think they would give a refund for a bug like this unless the price you paid was not the same as the price being displayed on the vendor.