Ranger laurel box giving non-ranger gear [Merged]

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Jelani.4572

Jelani.4572

I am guessing this is a bug.

Today I decided to check out what kind of things I would get out of the Ranger box. I am fine with getting stuff I don’t want to use. That’s the gamble of it. But imagine my surprise to find Berserker’s rifle of Water, an item rangers cant use. I was mildly annoyed.

I sent an ingame bug report but figured I would post here too as a warning to others.

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Hails.4690

Hails.4690

It still confuses me that rangers can’t use rifles anyway, obviously it confuses Anet too

Thanks for the warning though, I was considering buying one earlier, now I think I’ll hold off a little bit.

Yeltha-[OSG] Old Staffordian Guild
Aurora Glade
For the Glade! :)

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Posted by: pureblackfire.5390

pureblackfire.5390

how strange. and yea, it makes no sense that rangers don’t use rifles.

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Jelani.4572

Jelani.4572

Yea I never understood why we cant use rifles. Heres hoping someone fixes this issue. I wont be buying another box til I hear they have :/

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Jason King

Jason King

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Thank you for the reports, everyone; the designers are working on a fix for this issue. In the meantime, if you’re planning on buying the laurel box, we’d recommend that you wait for now. Sorry for the bug!

ArenaNet Community Team
Live Response Embed

(edited by Jason King.2647)

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Jelani.4572

Jelani.4572

Glad to hear it’s being looked into. I am assuming that I am sadly just out of luck with the laurels for the boxes?

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Lysico.4906

Lysico.4906

Thank you for the reports, everyone; the designers are working on a fix for this issue. In the meantime, if you’re planning on buying the laurel box, we’d recommend that you wait for now. Sorry for the bug!

Just a horrible answer though. You do nothing but promote this new ability to gain gear and get players pumped up.

Then you don’t give them the class specific items that is promised. The only answer is to not buy them? What about a refund to the poor players? This is 5 days of work to land the box..

Disable the ability to buy ASAP! So many players don’t hunt around the forums. I mean I almost bought one last night and I would have been #E$#% if I did.

Again disable it. Don’t hope someone stumble here to read a random post.

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Laii.2780

Laii.2780

Thank you for the reports, everyone; the designers are working on a fix for this issue. In the meantime, if you’re planning on buying the laurel box, we’d recommend that you wait for now. Sorry for the bug!

Thank you for responding^^

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Posted by: Navi.7142

Navi.7142

Just a horrible answer though. You do nothing but promote this new ability to gain gear and get players pumped up.

Then you don’t give them the class specific items that is promised. The only answer is to not buy them? What about a refund to the poor players? This is 5 days of work to land the box..

Disable the ability to buy ASAP! So many players don’t hunt around the forums. I mean I almost bought one last night and I would have been #E$#% if I did.

Again disable it. Don’t hope someone stumble here to read a random post.

At least they could spread these kind of news via login launcher or by sending an ingame mail.
That way they could easily warn the players.

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Jelani.4572

Jelani.4572

Here’s hoping we can keep this post up so people can keep seeing that it is bugged and dont lose the laurels like I did :/

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Sithlord.2701

Sithlord.2701

Don’t start bashing and trashing right away, bug is a bug and they will fix it. Props to the guy who reported it. Meanwhile warn your guildies or rangers browsing Laurel Vendor about the bug.

Yeyinde Swiftmane [CREW]
Gunnar’s Hold

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Posted by: Jelani.4572

Jelani.4572

Yes, please. This topic isnt about bashing the game. It was a warning for people so they dont lose the 5 laurels like I sadly did :/

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Posted by: Lysico.4906

Lysico.4906

WARN everyone please

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Posted by: Noa.7490

Noa.7490

Well, I wasn’t aware of this and I got scammed pretty good @ 11:15pm Eastern Time by receiving a rifle! Pretty angry about this. Since Anet knows of the bug they should 1) disable the feature until fixed properly and 2) Refund the lost laurels.

Just my 2 cents.

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Posted by: Pifil.5193

Pifil.5193

Don’t start bashing and trashing right away, bug is a bug and they will fix it. Props to the guy who reported it. Meanwhile warn your guildies or rangers browsing Laurel Vendor about the bug.

Is it just rangers though? They should just remove the boxes until a fix is put in place.

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Posted by: Sharkinu.8096

Sharkinu.8096

Thank you for the reports, everyone; the designers are working on a fix for this issue. In the meantime, if you’re planning on buying the laurel box, we’d recommend that you wait for now. Sorry for the bug!

The only answer is to not buy them? What about a refund to the poor players? This is 5 days of work to land the box..

Even if the player who received items they cant use will get a refund, he can’t say that, because it will cause a new wave of player only getting the box in hope of getting an extra box a refund after the patch is fixed.

A few months ago there was a bug which caused the black lion chest to give fewer items than intended(2 instead of 3, or something like that). After they fixed the bug, players affected by this bug received via in-game mail a certain amount of unlocked black lion chests. I received one of those chests too so I’m pretty sure if someone received items they can’t use will get something to compensate that after the patch is fixed.

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Gumrucker.4768

Gumrucker.4768

I am very bummed about my 2.5 days down the drain. I bought the ranger boxes, got a dagger that wasn’t great but it wasn’t terrible either. Then I got a rifle. What. And then I come here and find out its a known bug… I feel some what robbed.

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Posted by: Wasabee.5031

Wasabee.5031

Apparently the person who makes loot tables doesn’t play the game ^.~! derrrp

No, the people who made loot tables do play the game … as a Warrior! (go figure)

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Jelani.4572

Jelani.4572

Anet, please remove the boxes til this is fixed. And if possible please refund us that lost out because of this bug.

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Posted by: Scootabuser.4915

Scootabuser.4915

I think the point was that if the devs had opened up each box as a test before launch, the hunter bug would have instantly been caught.

Such an over-site implies that there is little to no testing before new content goes out.

Insert Personal Achievements and/or Youtube Channel Here

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Posted by: GrandmaFunk.3052

GrandmaFunk.3052

I think the point was that if the devs had opened up each box as a test before launch, the hunter bug would have instantly been caught.

Such an over-site implies that there is little to no testing before new content goes out.

This is silly, the testers could easily have opened dozens(if not hundreds) of boxes and simply not encountered a bug.

Why do ppl assume that RNG results are verifiable by one quick pass?

GamersWithJobs [GWJ]
Northern Shiverpeaks

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Nkuvu.2570

Nkuvu.2570

I think the point was that if the devs had opened up each box as a test before launch, the hunter bug would have instantly been caught.

Such an over-site implies that there is little to no testing before new content goes out.

This is silly, the testers could easily have opened dozens(if not hundreds) of boxes and simply not encountered a bug.

Why do ppl assume that RNG results are verifiable by one quick pass?

Because they don’t need to play the RNG game to see what comes out of a box. They should be able to look at “this is all of the stuff that could possibly come from that box.” The loot table for a given package is not a mystery to the developers.

Clearly it was an oversight, and these things do happen, so I’m not criticizing them for making a mistake. But don’t try to defend the “testers” with the RNG, it doesn’t make sense.

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: GrandmaFunk.3052

GrandmaFunk.3052

I wasn’t, I was calling out the notion that “they just had to open the box” ; that QA testing breaks down to a boolean of “tried it once/didn’t try it”.

GamersWithJobs [GWJ]
Northern Shiverpeaks

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Nkuvu.2570

Nkuvu.2570

I wasn’t, I was calling out the notion that “they just had to open the box” ; that QA testing breaks down to a boolean of “tried it once/didn’t try it”.

Fair enough, I agree with your point. Somehow missed that part of the quoted text.

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Posted by: moose.6973

moose.6973

As it was said before, they need to remove the boxes until the fix is done. There will be many effected by this and it will just cause more time to be spent by Anet in the long run.

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Jelani.4572

Jelani.4572

Please let your friends and guildies know about this bug.

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: JJBigs.8456

JJBigs.8456

I bet if you got a exotic you wouldn’t complain though

Seems the drop rate for exotics is quite low, as reported on Reddit and seemingly Forums. Anyone get something besides rare?

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Jelani.4572

Jelani.4572

I bet if you got a exotic you wouldn’t complain though

Seems the drop rate for exotics is quite low, as reported on Reddit and seemingly Forums. Anyone get something besides rare?

If I got an exotic that I couldnt use? Yes I would still say something. Because it’s not what I bought. I got a ranger box so I expected ranger gear.

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Jason King

Previous

Jason King

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In order to prevent players from encountering this bug while we work on a fix, we’ve disabled the Ranger chest from being opened for the time being. You will still be able to purchase the chest, but you will not be able to open it (and get weapons that you can’t use).

As soon as we have a fix for this bug, we will make the chest accessible again. Thank you for your patience and understanding!

ArenaNet Community Team
Live Response Embed

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Jelani.4572

Jelani.4572

In order to prevent players from encountering this bug while we work on a fix, we’ve disabled the Ranger chest from being opened for the time being. You will still be able to purchase the chest, but you will not be able to open it (and get weapons that you can’t use).

As soon as we have a fix for this bug, we will make the chest accessible again. Thank you for your patience and understanding!

Thank you for this

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: BoxExplosion.7548

BoxExplosion.7548

And for those that already bought and opened 2 days ago?

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Jelani.4572

Jelani.4572

And for those that already bought and opened 2 days ago?

I am curious about this too. I still have the rifle in my inventory. Holding onto it just incase.

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Asukiko.9524

Asukiko.9524

In order to prevent players from encountering this bug while we work on a fix, we’ve disabled the Ranger chest from being opened for the time being. You will still be able to purchase the chest, but you will not be able to open it (and get weapons that you can’t use).

As soon as we have a fix for this bug, we will make the chest accessible again. Thank you for your patience and understanding!

will ther be an reimbursement for players who got unusebel crapout of it like Jelani.4572 or me get out of the boxes?

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Tails.5491

Tails.5491

When will the boxes be accessible again?

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: gatomontes.3645

gatomontes.3645

“In order to prevent players from encountering this bug while we work on a fix, we’ve disabled the Ranger chest from being opened for the time being.”
Bad solution. I just bought a -1 inventory slots upgrade for 5 laurels.

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Jelani.4572

Jelani.4572

Hopefully we can get an Update soon

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Aedric.3278

Aedric.3278

When is the projected date of this update?

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Jelani.4572

Jelani.4572

Any update yet?

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Zeivu.3615

Zeivu.3615

Are they reviewing all the other chests while they do this to the Ranger box? This makes me uneasy about buying boxes for other classes.

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Posted by: maxxxa.3610

maxxxa.3610

Haha ! I traped today ( 5 min ago ) :-)))) Spent all my 5 laurel …

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Jelani.4572

Jelani.4572

Is there any update on this?

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Posted by: Artorias.5769

Artorias.5769

I bought with a few laurels one of the “Gear” box but when I try to open it I get the error “this content has been temporarily disabled”.

Is there any way to fix this?

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Posted by: Doomguard.5094

Doomguard.5094

No, you need to wait for them to fix it. Other people that bought it reported receiving non-ranger items, so they disabled it until they fix it.

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Jelani.4572

Jelani.4572

Ranger laurel box giving non-ranger gear [Merged]

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Posted by: Kantazo.8324

Kantazo.8324

So how long do we have to wait to get this fixed? 3 days without an update and if A-NET is not going to fix it, we should at least get a refund, this is just ridicuolus, c’mon 4 days and you cannot figure out what is wrong?

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Posted by: Synh.6701

Synh.6701

And for those of us who, say, got a rifle (like me) or some other piece of unusable loot?

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Posted by: Kantazo.8324

Kantazo.8324

And for those of us who, say, got a rifle (like me) or some other piece of unusable loot?

I think you should be able to treturn that weapon and get your laurels back.

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Posted by: Xriah.5743

Xriah.5743

So how long do we have to wait to get this fixed? 3 days without an update and if A-NET is not going to fix it, we should at least get a refund, this is just ridicuolus, c’mon 4 days and you cannot figure out what is wrong?

I think three days without a response IS the response.

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Posted by: Navi.7142

Navi.7142

Humm.. I can imagine that it is pretty annoying that it doesn’t work properly, but it is game breaking for you?
Another issue (that is indeed game breaking for many players) has lots of pages, thousands of replies and there is less communication from devs than in here.
So – compared to that – I would think your are provided quite good with information about what’s happening.
I think they will do their best to fix it (including a fix for the already opened ranger boxes) and update you again when they are ready. ^^
I feel very sorry for you, but it isn’t the biggest issue we have right now ingame that should be solved ASAP, is it?

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Posted by: Xriah.5743

Xriah.5743

Humm.. I can imagine that it is pretty annoying that it doesn’t work properly, but it is game breaking for you?
Another issue (that is indeed game breaking for many players) has lots of pages, thousands of replies and there is less communication from devs than in here.
So – compared to that – I would think your are provided quite good with information about what’s happening.
I think they will do their best to fix it (including a fix for the already opened ranger boxes) and update you again when they are ready. ^^
I feel very sorry for you, but it isn’t the biggest issue we have right now ingame that should be solved ASAP, is it?

For me, it IS game breaking. Not because of this incident specifically, but because of what a lack of a refund for a bug means.

Should I be afraid to spend gold on any new content, because I can’t trust that it won’t be bugged in some way? What if the bug had involved the mystic forge spitting out a gray instead of a legendary, would I still not be refunded? Should I be forced to look everything up on the forums to doublecheck that what I’m buying from a vendor is what I’m actually gonna get?