Account Issue

Account Issue

in Account & Technical Support

Posted by: HxTheDash.2385

HxTheDash.2385

Well , my friend was blocked 8 days ago , and has invited 1 ticket for support , still waiting for a ’’conclusive’’ answer.Here’s the ticket.Any more information you need i will talk with her to take.

I hope it can be solved.

Regards,
Leonard.

Blocked/Suspended Account

Discussion Thread
Response Via Email (Erick) 11/29/2012 04:58 PM
Hello Elisa,

Thank you for contacting NCsoft Account Support.

We are in the process of investigating this issue for you and you should receive an update as soon as we have more information to provide. We may need more time if you contacted us on a weekend or holiday, but someone will respond to this support ticket as soon as possible.

Regards,
Erick
NCsoft Account Support

[—-001:000580:60067—-]

Account Issue

in Account & Technical Support

Posted by: Moderator.1462

Moderator.1462

Hi,

Seeing how your friend’s ticket is older than 3 days, please have him post his number here https://forum-en.guildwars2.com/forum/support/account/Tickets-for-Review-3-days-and-older-merged/page/62#post941330 so it can be taken as priority.

Thanks and good luck

Account Issue

in Account & Technical Support

Posted by: HxTheDash.2385

HxTheDash.2385

This number 121129-002291 ??

Account Issue

in Account & Technical Support

Posted by: Gaile Gray

Gaile Gray

ArenaNet Communications Manager

This number 121129-002291 ??

Yes, that is the correct number, and I see that you posted in the Tickets for Review thread, so I’ll let you know the answer in that thread.

Gaile Gray
Communications Manager
Guild & Fansite Relations; In-Game Events
ArenaNet