Unsolved: Black Screen Issue (AMD/ATI)

Unsolved: Black Screen Issue (AMD/ATI)

in Account & Technical Support

Posted by: xiao.2753

xiao.2753

Hi

I have had Guild Wars 2 since it came out, and no problems.
Not played for a week and now when I play, I get Black Screen at random times.
I have not changed any Hardware on my PC or Drivers.
It only Started happening two nights ago.
I have already tried the solution posted on : https://forum-en.guildwars2.com/forum/support/tech/Black-Screen-Issue-AMD-ATI/first#post38195

This has not solved my problem.

My System Specs are the following
Operating System: Windows 8 Pro 64-bit (6.2, Build 9200) (9200.win8_gdr.121119-1606)
Processor: Intel® Core™2 Quad CPU Q6600 @ 2.40GHz (4 CPUs), ~3.0GHz
Memory: 4096MB RAM
DirectX Version: DirectX 11
Card name: AMD Radeon HD 6850
Display Memory: 2804 MB
Driver Version: 9.2.0.0

I have attached my DxDiag.txt to this post.

Thanks

Attachments:

Unsolved: Black Screen Issue (AMD/ATI)

in Account & Technical Support

Posted by: mack.1574

mack.1574

If the stickies in the tech support forum don’t help you might want to make a ticket. However, don’t hold your breath though .. there’s a lot of black screen/crash errors floating around unresolved.

Mack

Unsolved: Black Screen Issue (AMD/ATI)

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Posted by: xiao.2753

xiao.2753

Its made the gaming impossible.
I can not play without getting a black screen every maybe 5 or 6 mins from starting the game. So no dungeons for me, no story missions, no fractals due to this.

Unsolved: Black Screen Issue (AMD/ATI)

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Posted by: Squall Leonhart.2075

Squall Leonhart.2075

delete local.dat

Unsolved: Black Screen Issue (AMD/ATI)

in Account & Technical Support

Posted by: Theirlaw.3264

Theirlaw.3264

for me, disabling anti-aliasing completely seems to fix it

Unsolved: Black Screen Issue (AMD/ATI)

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Posted by: zafkiel.8159

zafkiel.8159

same problem. before the last patch, no issues at all, now every 3-4 minutes black screen.

every solution proposed was useless

Unsolved: Black Screen Issue (AMD/ATI)

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Posted by: cipher.7438

cipher.7438

Have you ever run your GPU at 100% for an hour or so to see what it does in a benchmarking/testing app such as FurMark?

Doing so will at least rule out any instability on your side with your video card.

cipher
Hammerfist Clan: http://www.hammerfistclan.com

Unsolved: Black Screen Issue (AMD/ATI)

in Account & Technical Support

Posted by: Apocrypha.4016

Apocrypha.4016

Does the crash result in you having to reset the computer because it froze? And are you also playing at 1920×1080 or more on a DVI port? If so you should probably go to catalyst control center and under My digital flat panels>Properties there is an option to “Reduce DVI frequency on High-resolution displays” make sure that is checked. I get black screens all the time if that isn’t checked on my 7950.

Unsolved: Black Screen Issue (AMD/ATI)

in Account & Technical Support

Posted by: Ashley Segovia.8276

Ashley Segovia.8276

Technical Support

Hi xiao – While not the most ideal solution, if you’re connected through a router, I would recommend either disabling your SPI Firewall or removing it completely to see if it resolves the issue for you.